Is the AV Builds and Operations role remote?

It's hybrid — Stripe expects some on-site time in SFO.

How much experience is required?

At least 5 years of relevant experience for this AV Builds and Operations role.

Where is the role based?

Stripe is hiring for this position in SFO.

What's the tech stack?

Joblaze extracted these technologies from the posting: Q-SYS, Project Management, AV, ITIL, Dante, streaming.

What seniority level is this role?

Stripe targets senior candidates for this position.

Is this full-time or contract?

Full-time for this AV Builds and Operations role at Stripe.

AV Builds and Operations at Stripe

Joblaze summary

In this role, the individual is responsible for enhancing Stripe's audio-visual capabilities, focusing on research, development, and operational support for AV technology across global offices. Key skills include a deep understanding of AV hardware and software, along with experience in event production and project management. This position is ideal for a seasoned professional with a background in enterprise environments, capable of navigating complex projects and fostering collaboration across teams. The team is dedicated to creating an equitable and efficient hybrid workplace, emphasizing innovation in AV standards.

Joblaze insights

Listed about a month ago on Joblaze — tracked directly from Stripe's career page.
Stripe has 511 other open roles including Product Designer, Internal Tools, Full Stack Engineer, Growth, Partner Development Manager.
83 active Project Management roles on Joblaze right now.
6 active streaming roles on Joblaze right now.
5 active Q-SYS roles on Joblaze right now.

Quick facts

Is the AV Builds and Operations role remote?: It's hybrid — Stripe expects some on-site time in SFO.
How much experience is required?: At least 5 years of relevant experience for this AV Builds and Operations role.
Where is the role based?: Stripe is hiring for this position in SFO.
What's the tech stack?: Joblaze extracted these technologies from the posting: Q-SYS, Project Management, AV, ITIL, Dante, streaming.
What seniority level is this role?: Stripe targets senior candidates for this position.
Is this full-time or contract?: Full-time for this AV Builds and Operations role at Stripe.

From the original posting

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Audio Visual team at Stripe is tasked with delivering best in class collaboration experiences. This role will be responsible for the research and development of new AV experiences and standards, event production and operation, and project management ranging from office builds to technology rollouts. You will be joining a highly specialized team of AV professionals working towards the implementation of an equitable, functional, and cutting edge hybrid workplace.

What you’ll do

Responsibilities

Research and Develop our AV technology standards across our offices
Serve as highest point of escalation internally for AV issues and incidents of varying complexity and criticality
Maintain best in class in office collaboration support through cross functional communication and partnership
Contribute directly the upleveling and maturation of our services and process, keeping in mind scalability, efficiency, and organization.
Work directly on and support when needed the production and operation of our highest tiered internal events, such as our Company All Hands
Ensure the AV experience at Stripe is equitable and consistent across the globe by leveraging remote managed technologies
Own and manage the design, procurement, installation, and sign off of new office builds and retrofits
Develop run books and document processes to ensure repeat success for operational support teams and fellow Stripes.
Ability to work autonomously and navigate ambiguity to deliver on high impact projects
Work cross functionally with other teams at Stripe in supporting the future workplace
Expectation of travel to our offices as needed as it pertains to project work and high tiered event support.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

5+ years of relevant experience in an enterprise environment scaling build and deployment processes
Prior experience delivering, developing, and writing complex technical solutions
High level knowledge of AV hardware & software infrastructures
Working consistently and effectively to collaborate within a global team
Strong understanding of streaming and event production workflows and the necessary protocols.
Ability to design and support high complexity production spaces as well as standardized conference room systems
Experience with managing multiple vendors globally to ensure multiple overlapping projects are delivered on time
Strong problem-solving skills using a solution oriented mindset and able to drive issues to resolution
Experience being a catalyst for positive change in a global organization
Experience empowering the team and leading with empathy and integrity
Precise communication skills, both written and verbal

Preferred qualifications

CTS and/or CTS-D certification
Q-Sys Level 1+ certification
Dante levels 1–3 certification
Experience with QSC and Crestron programming
Project Management experience
AV managed services oversight inline with ITIL 4 frameworks