Product Compliance Manager, Bitcoin & Digital Assets

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

The Role

The Business Product Compliance and Partnerships team serves as strategic compliance advisors to Block business teams, partnering with them to define product launch requirements, identify corresponding controls, and provide ongoing compliance support throughout the product lifecycle. This involves support efforts such as ongoing risk assessments, audits/exams, documenting Policies, Standards, Procedures, and Regulatory Change Management. Product Compliance Managers (PCMs) are key decision makers on compliance controls and recommendations to Product teams. Additionally, PCMs work closely with partner banks to help build and maintain world-class compliance programs for affiliated products.

We are seeking a PCM to support Square's Lending compliance program. In this role, reporting to Block's Lending Product Compliance Lead, you will drive a strong compliance posture for Square's Lending products, including the Square Credit Card. The ideal candidate has experience working directly with product teams on a day-to-day basis, while also being able to provide effective oversight and governance of key compliance activities such as issues management, testing and monitoring, policies and procedures, regulatory exam management support, complaints management, as well as credit decisioning policies and model risk management. Lastly, it is critical the candidate is a great, collaborative partner, who has experience working with Bank Partners, Product, Engineering, Design and Legal teams.

You Will

• Partner with Product and Regulatory Counsel to understand the Legal obligations associated with new products and features
• Identify, document and support the design of strong, mitigating controls in accordance with Legal requirements
• Be embedded with Product partners, understanding their strategic vision, and providing strategic compliance advice and support
• Identify product gaps in controls and collaborate on compliant remediation plans
• Work with other Compliance partners to identify, document, and develop an inventory of risks and controls for the Square Lending products

You Have

• 8+ years in the compliance industry, ideally with experience in payments and lending compliance
• Strong regulatory knowledge, specifically in areas pertaining to AML/BSA, UDAP/UDAAP, Truth in Lending Act (TILA), Regulation Z, Military Lending Act (MLA), Fair Credit Reporting Act (FCRA), and Equal Credit Opportunity Act (ECOA)
• A metrics-driven approach to create substantiated solutions
• Operational knowledge in strongly support our Product partners
• Ability to influence others and gain support around compliance goals
• Work with team members of all levels

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out ourI+D page.