What seniority level is this role?

Flexport targets mid-level candidates for this position.

Associate or Senior Associate, Account Management at Flexport

Joblaze summary

In the role of Associate or Senior Associate in Account Management at Flexport, the individual will focus on enhancing client relationships by developing tailored solutions to complex supply chain issues. Key skills include a strong entrepreneurial mindset, experience in global client management, and the ability to collaborate across various teams to drive results. This position is ideal for someone with a strategic approach and a proven track record in fostering business partnerships, particularly in the Asia Pacific region.

Joblaze insights

Listed today on Joblaze — tracked directly from Flexport's career page.
Flexport has 97 other open roles including Founding Account Executive, Area Manager - New Grad, Area Manager - New Grad.

Quick facts

What seniority level is this role?: Flexport targets mid-level candidates for this position.
Is this full-time or contract?: Full-time for this Associate or Senior Associate, Account Management role at Flexport.

From the original posting

About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

The opportunity:

As a member of the Account Management team, your mission will be to proactively grow our client relationships by building and implementing solutions to their critical supply chain challenges. This is the golden opportunity to help expand our business in Asia. You will also support our share of wallet expansion with existing clients while helping to define new targets in the Asia Pacific region.

You will:

Develop and launch new solutions that meet the needs of the largest and most complex global Freight Forwarding clients
Focus on accelerating the growth of all services across the Flexport Portfolio including Air, Ocean, Trade Advisory, Customs, PO Management
Partner with the destination team in the US and Europe to identify expansion opportunities with our existing accounts in order to grow Flexport’s share of wallet.
Work cross-functionally – across Supply Chain Operations, Procurement, Account Solutions, ProServe, Implementation, Legal, Industry SMEs, and Trade and Financial Services teams – to develop and execute on the client strategies in a deliberate way that maximizes the outcomes.
You will create alignment of executive level customer contacts and maintain relationships with critical stakeholders at some of the world’s largest brands
You will stay up-to-date on the latest industry and supply chain developments, so that you can proactively educate and support your clients through change.

You should have:

An entrepreneurial mindset with a strong track record of successfully delivering innovation and driving results
Experience working with complicated global team matrices and drive desirable solutions and results
Experience building client relationships globally and leveraging those relationships to grow the business partnership
Passionate about achieving team success; able to inspire and motivate the team.
Can-do, roll-up-the-sleeves, results-oriented approach; accessible and approachable.
Strategic thinker and disciplined planner; able to operationalize strategic plans; well organized.
Excellent presenter and communicator on all channels (written, verbal, phone, media)
Exceptional negotiation and problem-solving skills
Cognizant of business cultural differences and norms across the globe; able to adapt style and approach to local business cultures.
Highly collaborative; track record of building strong internal and external relationships.
High integrity and ethics; style and behavior align with Flexport’s values
A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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