Join Instacart as a Billing Operations Associate to manage the billing lifecycle for retail partners in a flexible remote environment.
Posted by employer 1 day ago
First seen on Joblaze 1 day ago
Last verified on the company career page 1 day ago
Skills & Technologies
What you'll build
- Execute monthly billing cycles
- Process credit memos, debit memos, and refunds
- Build and maintain Oracle workbooks
- Review commercial contracts for billing requirements
- Respond to billing inquiries
Must have
- 2+ years of experience in billing operations
- Foundational understanding of invoicing processes
- Strong attention to detail
- Expert proficiency with spreadsheets
- Familiarity with Oracle or similar ERP systems
- Clear and professional communication skills
Nice to have
- Experience with BI or data tools such as Alteryx or SQL
- Experience or aptitude to leverage AI tooling
- Familiarity with marketplace, subscription, or advertising billing models
- Exposure to working with Finance, Legal, or Sales teams
Requirements
- Experience
- 2+ years
- Visa
- No sponsorship (stated in posting)
Joblaze summary
The Billing Operations Associate at Instacart manages the complete billing process for retail partners, ensuring accurate invoicing and compliance with financial controls. Key skills include a solid understanding of invoicing and accounts receivable processes, along with proficiency in spreadsheets and ERP systems like Oracle. This role is suited for individuals with at least two years of relevant experience, particularly in a B2B tech or marketplace environment, who can thrive in a fast-paced setting. Instacart promotes a flexible work model, allowing employees to choose their preferred work environment.
Joblaze insights
- Listed yesterday — first seen on Joblaze September 23, 2026. Last confirmed on Instacart's careers page September 23, 2026.
- This exact title is also open at 1 other location at Instacart: United States.
- Salary band is below the typical range for comparable tech roles (median ~$127,000).
- Starts above 62% of 29 comparable mid other roles in Canada we track (median $54,491 across 14 companies).
- Google Sheets appears in 4.7% of 64 comparable mid other roles in Canada; Oracle appears in 3.1% of 64 comparable mid other roles in Canada.
Quick facts
- Is the Billing Operations Associate role remote?
- Yes — Instacart lists this as a fully remote position.
- What's the salary range?
- Instacart lists $72,000–$76,000 for this role.
- How much experience is required?
- At least 2 years of relevant experience for this Billing Operations Associate role.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: Google Sheets, Microsoft Excel, Oracle, Salesforce.
- What seniority level is this role?
- Instacart targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Billing Operations Associate role at Instacart.
From the original posting
We're transforming the grocery industry
This is a remote role that may be performed from any U.S. State except California, Connecticut, New Jersey, New York, and Washington.
Why this role is on the menu
The Billing Operations Associate owns the end-to-end billing lifecycle across Instacart's retail partner portfolio, ensuring accurate invoicing, timely month-end close, and compliance with financial controls.
The ideal candidate thrives in a fast-paced operational environment, takes ownership of their work, and is committed to delivering high-quality, accurate results consistently.
What you'll cook up in your first year
- Monthly billing cycles are executed accurately and on time, with invoices calculated, generated, and delivered via email and third-party portals such as Ariba.
- Credit memos, debit memos, and refunds are processed in accordance with approved requests.
- Oracle workbooks are built and maintained for new and amended contracts.
- Commercial contracts are reviewed to identify billing requirements, with billing language validated with senior team members as needed.
- Peer reviews of invoice calculations are completed to ensure accuracy and adherence to contract terms.
- Billing inquiries are responded to promptly, with complex disputes escalated appropriately.
- Audit requests are supported and ad hoc projects are completed accurately and on time.
- Established SOPs and internal controls are followed to ensure consistent and compliant billing operations.
The secret ingredients we're looking for
Must-have pantry staples (Minimum Qualifications)
- 2+ years of experience in billing operations, accounts receivable, order-to-cash, or a similar role, preferably in a a B2B tech, marketplace, or SaaS environment
- Foundational understanding of invoicing processes, ERP workflows, and AR fundamentals
- Strong attention to detail with the ability to manage high-volume workloads accurately
- Expert proficiency with spreadsheets (Google Sheets, Microsoft Excel)
- Familiarity with Oracle or similar ERP systems
- Familiarity with Salesforce or similar CRM
- Clear and professional communication skills with the ability to work cross-functionally
- Ability to follow defined processes and controls while knowing when to escalate
- Self-starter who takes ownership and delivers on commitments
Optional garnishes (Preferred Qualifications)
- Experience with BI or data tools such as Alteryx or SQL
- Experience or aptitude to leverage AI tooling to augment or automate processes
- Familiarity with marketplace, subscription, or advertising billing models
- Exposure to working with Finance, Legal, or Sales teams in a cross-functional capacity
#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia and Nova Scotia.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Please read more about our benefits offerings here.
Standard company text repeated across Instacart's postings is omitted here.