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Business Operations Manager, Marketing and Communications

Join Perplexity as a Business Operations Manager to streamline operations for a fast-growing marketing and communications team.

Location
San Francisco, United States
Compensation
Not disclosed
Level
mid
Type
full time

Posted by employer 1 day ago

First seen on Joblaze 20 hours ago

Last verified on the company career page 20 hours ago

What you'll build

  • Own the marketing and comms tool stack
  • Build and maintain internal tools
  • Run the team's operating rhythm
  • Manage agencies, contractors, and vendors
  • Act as a thought partner and triage point to leadership

Must have

  • 4-7 years in marketing operations or business operations
  • Experience managing agency, contractor, or vendor relationships
  • Strong analytical instincts
  • Exceptionally organized and genuinely relational
  • Clear, direct communicator

AI in the day-to-day

AI tools are already part of how you work.

Requirements

Experience
4–7 years

Not disclosed in this posting: compensation, work arrangement, visa sponsorship.

Joblaze summary

The Business Operations Manager for Marketing and Communications at Perplexity is responsible for streamlining operations within a rapidly growing team, ensuring that tools, processes, and communications are efficient and effective. This role requires a strong background in marketing operations or business systems, with a focus on building and maintaining internal tools and managing vendor relationships. Ideal candidates will have several years of experience in fast-paced environments, demonstrating exceptional organizational skills and the ability to communicate clearly with senior leadership. The position emphasizes collaboration and adaptability, making it suitable for those who thrive in

Joblaze insights

  • Listed today — first seen on Joblaze September 30, 2026. Last confirmed on Perplexity's careers page September 30, 2026.

Quick facts

How much experience is required?
4–7 years of relevant experience for this Business Operations Manager, Marketing and Communications role.
What seniority level is this role?
Perplexity targets mid-level candidates for this position.
Is this full-time or contract?
Full-time for this Business Operations Manager, Marketing and Communications role at Perplexity.

From the original posting

Perplexity is scaling at a pace few companies experience, and the Communications and Marketing team is growing with it. We're hiring a Business Operations Manager to build and run the operating system underneath, so an incredibly busy team can move fast and stay in lockstep.

That means keeping the wheels turning: the tool stack, agencies and vendors, budgets, contracts, and the dashboards leadership relies on. It also means building what doesn't exist yet, and making sure everyone knows what's happening and nothing gets dropped. Half builder, half connective tissue. If you like turning ideas into things people use every day, this role is for you.

What you'll do

  • Own the marketing and comms tool stack: evaluate, procure, onboard, provision access, train the team, and retire what we've outgrown

  • Build and maintain internal tools such as calendars, intake forms, dashboards, trackers, and automations, and keep them reliable as more people depend on them

  • Run the team's operating rhythm: priorities, launch and campaign calendars, planning cycles, and the cross-functional handoffs that carry work from idea to launch without dropped threads

  • Manage agencies, contractors, and vendors from selection and onboarding through scopes, invoices, renewals, and performance

  • Keep contracts and procurement moving with Legal and Finance so agreements never become the bottleneck

  • Be the connective tissue across the team: know who's working on what, spot dependencies early, and keep people aligned without adding meetings

  • Act as a thought partner and triage point to leadership: keep them informed, spot problems early, know when to escalate, propose solutions, and see them through

  • Add rigor without slowing anyone down, knowing the difference between process that helps and process that's overhead

What you bring

  • 4-7 years in marketing operations, business operations, or a similar systems-and-process role, ideally in a fast-growing technology company

  • You build things. You've stood up tools, automations, or dashboards yourself, and AI tools are already part of how you work

  • Strong analytical instincts, able to turn messy inputs into numbers leadership can trust

  • Experience managing agency, contractor, or vendor relationships and working with Legal and Finance on contracts and procurement

  • Exceptionally organized and genuinely relational. People like working with you, tell you things early, and trust you with what's really going on

  • A clear, direct communicator who can brief an executive, run a cross-functional meeting, and write a process doc people actually follow

  • Demonstrated experience working closely with and as a trusted partner to senior executives

  • Comfortable in ambiguity and thinks in scale, building things that hold up when the team, budget, or number of launches doubles

  • No specific tool stack required. You've operated marketing or comms systems in a high-growth environment and can pick ours up fast

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