Campus Operations Manager

The Workplace Operations team ensures Robinhood offices run smoothly each day, supporting employees through reliable services, well-maintained spaces, and engaging workplace programs. The team partners closely with IT, Recruiting, People Operations, and Finance to deliver consistent, high-quality office experiences across locations. Day to day, that means clear service standards, quick follow-through on requests, and regular check-ins with vendors and partners. Team members focus on operational excellence, strong service standards, and creating environments where employees can do their best work!

As a Campus Operations Manager, you will manage daily office operations in our headquarters in Menlo Park, CA and serve as a key point of contact for employees, vendors, and building management. You will oversee workplace services such as supplies, maintenance, and office programs while supporting events and onboarding activities. This role contributes to a welcoming, organized, and productive environment by maintaining high standards across facilities and services. You will also support office projects and coordinate with internal partners to ensure consistent workplace practices across locations.

This role is based in our Menlo Park, CA office, with in-person attendance expected 5 days per week.

What you’ll do

• Employee Experience: Champion Robinhood's culture by creating a welcoming, engaging, and hospitality-driven workplace. Serve as a trusted point of contact for employees, ensuring a consistent and positive campus experience.
• Campus & Facilities Operations: Own day-to-day campus operations, ensuring workplace standards are consistently maintained. Coordinate maintenance, repairs, preventive maintenance, office services, and workplace improvements in partnership with property management and internal teams.
• Vendor Management: Manage vendor relationships and service delivery across facilities, janitorial, food and beverage, and other workplace services. Monitor performance, address service gaps, and hold partners accountable to established standards and expectations.
• Workplace Programs & Projects: Lead employee engagement initiatives, events, and campus improvement projects. Identify opportunities to enhance amenities, streamline processes, and improve the overall workplace experience.
• Partner Collaboration: Work with Workplace Operations, Physical Security, IT, Real Estate, and other stakeholders to support campus initiatives, space modifications, employee moves, and evolving business needs.
• Budget & Operational Performance: Support campus budget management, track expenses, and use operational dashboards, employee feedback, and service metrics to evaluate performance and identify improvements.

What you bring

• 5+ years of experience in workplace operations, facilities management, hospitality, or a related field.
• Strong interpersonal skills with a passion for creating an exceptional employee experience and fostering workplace community.
• Demonstrated experience managing vendor relationships, maintaining service standards, and leading operational improvements.
• Proven ability to independently manage projects, prioritize competing demands, and take ownership of initiatives from planning through execution.
• Strong problem-solving and decision-making skills, with the ability to identify opportunities, recommend solutions, and follow through on results.
• Experience coordinating employee events, workplace programs, and initiatives with teams across the company.
• Excellent organizational, communication, and time management skills, with strong attention to detail.
• Ability to work independently and collaborate effectively with stakeholders in a fast-paced, evolving environment.

What we offer

• Challenging, high-impact work to grow your career.
• Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.
• Top Tier benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.
• Access to the Robinhood Employee Fund that gives eligible US employees the opportunity to invest in a private employee fund that provides exposure to Robinhood Ventures funds.
• Access to the best AI tools on the market and continuous AI skill-building for every employee, technical or not.
• Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more.
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits.
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.