Ensure Mecka's capture devices are ready for high-quality data collection through troubleshooting and technical support.
Posted by employer 14 hours ago
First seen on Joblaze 3 hours ago
Last verified on the company career page 3 hours ago
What you'll build
- Own device issues from report through resolution
- Troubleshoot cameras and connected peripherals
- Prepare and validate devices for deployment
- Support operators with technical guidance
- Write scripts and troubleshooting procedures
Must have
- 3-4 years of hands-on experience troubleshooting physical devices
- Practical Linux skills
- Python or shell scripting skills
- Ability to isolate faults through repeatable tests
- Experience validating device behavior after repairs
- Clear communication with technical and nontechnical users
Nice to have
- Experience supporting distributed device fleets
- Experience diagnosing recording problems
- Experience with electronics troubleshooting
AI in the day-to-day
Mecka uses AI responsibly to support administrative and efficiency-focused aspects of recruitment.
Requirements
- Experience
- 3–4 years
Not disclosed in this posting: compensation, work arrangement, visa sponsorship.
Joblaze summary
In this role, the Capture Device Operations Engineer ensures that Mecka AI's data capture devices are fully operational and capable of collecting high-quality data in various environments. The position requires strong troubleshooting skills across hardware and software, particularly with Linux systems and scripting in Python or shell. Ideal candidates have several years of hands-on experience with embedded systems or robotics, and they should be adept at communicating technical issues to both technical and non-technical users. Mecka AI emphasizes a collaborative approach, working closely with robotics teams to enhance data collection reliability.
Joblaze insights
Quick facts
- How much experience is required?
- 3–4 years of relevant experience for this Capture Device Operations Engineer role.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: Hardware, Linux, Python, Robotics, Software, shell scripting.
- What seniority level is this role?
- Mecka AI targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Capture Device Operations Engineer role at Mecka AI.
From the original posting
The Role
You will make sure Mecka’s capture devices are ready to collect high-quality data wherever they’re deployed. You’ll own the technical readiness of deployed devices, diagnose problems across hardware and software, and carry issues through to verified resolution.
Scaling robot-learning data requires more than building great devices. It requires making them work reliably across operators, locations, and demanding real-world conditions. You’ll turn hands-on troubleshooting into tools and procedures that let a growing fleet collect more useful data with less downtime.
What You’ll Do
Own device issues from the first report through diagnosis, repair or recovery, and verification that the device is ready for use.
Troubleshoot cameras, connected peripherals, Linux software, storage, networking, and data transfers using logs, measurements, and physical testing.
Prepare and validate devices for deployment, including configuration, software updates, recording checks, and inspection after return.
Support operators and partners with clear technical guidance. Reproduce product defects and work with engineering teams to resolve them.
Write scripts and troubleshooting procedures that make common problems faster to diagnose and resolve.
Track recurring failures, verify corrective actions, and improve readiness checks using evidence from the fleet.
What You Bring
Must-have:
3-4 years of hands-on experience troubleshooting physical devices that combine hardware and software, such as embedded systems, cameras, robotics, or connected equipment.
Practical Linux skills, including command-line tools, logs, processes, services, filesystems, and network diagnostics.
Python or shell scripting skills for diagnostics, device checks, and operational automation.
Ability to isolate faults through repeatable tests and distinguish hardware, software, configuration, and operator issues.
Experience validating device behavior after a repair, configuration change, or software update.
Clear communication with technical and nontechnical users, including useful reproduction steps, diagnostic evidence, and instructions.
Ability to prioritize issues by operational impact and follow them through to a verified outcome.
Nice-to-have:
Experience supporting distributed device fleets, remote diagnostics, provisioning, or software updates.
Experience diagnosing recording problems such as dropped frames, corrupted files, synchronization errors, or incomplete transfers.
Experience with electronics troubleshooting, component replacement, or repair qualification.
Standard company text repeated across Mecka AI's postings is omitted here.