Is the Client Services Consultant role remote?

It's hybrid — Lyra Health expects some on-site time in Capetown.

Where is the role based?

Lyra Health is hiring for this position in Capetown.

Is this full-time or contract?

Full-time for this Client Services Consultant role at Lyra Health.

Client Services Consultant at Lyra Health

Joblaze summary

In this role, the Client Services Consultant at Lyra Health manages a portfolio of Employee Assistance Programs and Wellbeing Services, focusing on client retention and delivering a high-quality customer experience. Key skills include project management, financial oversight, and adherence to service level agreements, with an emphasis on risk management and portfolio growth. This position is ideal for someone with experience in client services and a background in mental health or wellness programs. Lyra Health is known for its innovative approach to mental health solutions, leveraging technology to enhance care delivery.

Joblaze insights

Listed 9 days ago on Joblaze — tracked directly from Lyra Health's career page.
Lyra Health has 575 other open roles including Mental Health Therapist - 1099 Contractor - Massachusetts (Korean Speaking), Consultor Administrativo De Pagos, Psychiatrist - Child & Adolescent - 1099 Contractor (Virtual) - Michigan.

Quick facts

Is the Client Services Consultant role remote?: It's hybrid — Lyra Health expects some on-site time in Capetown.
Where is the role based?: Lyra Health is hiring for this position in Capetown.
Is this full-time or contract?: Full-time for this Client Services Consultant role at Lyra Health.

From the original posting

About Lyra Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. Lyra Health Southern Africa are searching for a Client Services Consultant that will take responsibility for the management of a portfolio of Employee Assistance Programmes and Wellbeing Services clients. Main areas of responsibilities include client retention and excellent customer experience, effective SLA adherence, client risk management, growth of the portfolio, project management of diversified services, administration and financial management of allocated marketing budgets. This is a full time (5 day per week) position, to be based Hybrid in Cape Town, South Africa.

Client Services Consultant

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