Requirements
- Experience
- 5+ years
- Education
- Bachelor's degree
Joblaze summary
The Customer Funds Reconciliation and Safeguarding Specialist at Stripe is responsible for managing daily reconciliations and safeguarding calculations for customer funds in both fiat and digital assets. This role requires expertise in payments operations, with a strong emphasis on analytical skills and attention to detail, particularly in Excel and data management. Ideal candidates will have over five years of relevant experience, preferably in EMI or crypto environments, and must be adept at collaborating across various teams. The position is crucial for maintaining operational integrity and audit readiness within a regulated financial framework.
Joblaze insights
- Listed about 3 months ago on Joblaze — tracked directly from Stripe's career page.
- Stripe has 567 other open roles including Account Executive, Enterprise Platforms, Tier 2 Grower, Account Executive, Product Sales - Money Management ASEAN, Account Executive, Product Sales- Money Management ANZ.
Quick facts
- How much experience is required?
- At least 5 years of relevant experience for this Customer Funds Reconciliation and Safeguarding Specialist, Luxembourg role.
- What seniority level is this role?
- Stripe targets senior candidates for this position.
- Is this full-time or contract?
- Full-time for this Customer Funds Reconciliation and Safeguarding Specialist, Luxembourg role at Stripe.
From the original posting
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
Bridge Building S.A. (BBSA) is building a Luxembourg-regulated EMI and CASP.
What you'll do
We're seeking a Customer Funds Reconciliation and Safeguarding Specialist to operate BBSA's safeguarding controls for customer funds in fiat and digital assets within EMI and CASP environments, ensuring daily reconciliations, exception management, and audit-ready documentation. This role is critical to maintaining strong operational discipline, accurate safeguarding calculations, and reliable reporting to management and auditors.
Responsibilities
Daily safeguarding calculations and reconciliations • Perform daily safeguarding calculations and reconciliations between customer liabilities and safeguarding accounts (wallets) and permitted safeguarding instruments. • Ensure reconciliations are complete, accurate, and performed within defined timelines, with appropriate sign-offs.
Exception management and root cause analysis • Identify breaks and anomalies, investigate root causes, coordinate fixes with Operations, Engineering, Finance, and banking partners, and document outcomes. • Maintain a structured log of exceptions, root causes, and remediation actions.
Documentation and audit readiness • Maintain safeguarding policies, procedures, runbooks, and evidence packs. • Ensure processes are inspection-ready at all times. • Support internal and external audits and respond to information requests related to safeguarding and reconciliations.
Partner interfaces and operational controls • Work with banking partners and custodians, as applicable, to ensure statement availability, cut-off alignment, and operational robustness. • Support contingency procedures for operational disruptions affecting safeguarding processes.
Continuous improvement • Drive automation and improvement initiatives to reduce manual effort and operational risk in reconciliation workflows. • Develop operational metrics and dashboards to monitor safeguarding performance and exceptions.
Who you are
Minimum requirements
- Bachelor's degree in Finance, Accounting, Business, or a related field.
- 5+ years in payments operations, reconciliations, safeguarding, finance controls, or similar roles.
- Experience operating daily controls with tight deadlines and strong evidence discipline.
- High professional fluency in English.
Preferred qualifications
- EMI, PI, and crypto experience.
- Strong analytical skills and attention to detail.
- Excellent Excel and data handling capabilities.
- Strong documentation and operational discipline.
- Ability to manage incidents and escalate appropriately.
- Strong communication and coordination skills across Engineering, Accounting, Treasury, and Compliance, and different seniority levels.