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Customer Liaison Officer

Join Lyra Health as a Customer Liaison Officer in a hybrid role based in Johannesburg, South Africa.

Location
Johannesburg, South Africa
Compensation
Not disclosed
Level
Not specified
Type
Hybrid

Posted by employer 1 month ago

First seen on Joblaze 1 day ago

Last verified on the company career page 1 day ago

Apply at Lyra Health → Save job Scanned from lyrahealth.com

Practical constraints

  • Hours: 9am to 5pm (shift work)

AI in the day-to-day

Lyra is transforming access to mental health care through an AI-powered platform.

Not disclosed in this posting: compensation, seniority, years of experience, visa sponsorship.

Joblaze summary

The Customer Liaison Officer at Lyra Health engages directly with clients to address their inquiries and ensure a seamless experience with mental health services. This role requires strong communication skills and familiarity with mental health solutions, as well as the ability to navigate the company's AI-powered platform. It is well-suited for individuals with a background in customer service or mental health support, particularly those who can thrive in a hybrid work environment. Lyra Health is focused on transforming mental health care access, making this role integral to their mission.

Joblaze insights

  • Listed yesterday — first seen on Joblaze September 19, 2026. Last confirmed on Lyra Health's careers page September 19, 2026.

Quick facts

Is the Customer Liaison Officer role remote?
It's hybrid — Lyra Health expects some on-site time in Johannesburg, South Africa.
Where is the role based?
Lyra Health is hiring for this position in Johannesburg, South Africa.

From the original posting

About Lyra Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. Role Overview:  This position is hybrid to be based in South Africa.  Hours: 9am to 5pm (shift work)

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