Customer Sales Director
Join Fivetran as a Customer Sales Director to drive retention and growth for our commercial customer base in Dublin.
Requirements
- Experience
- 2+ years
Benefits
Joblaze summary
The Customer Sales Director at Fivetran focuses on retaining and expanding a portfolio of SMB and mid-market accounts, managing the full sales cycle from lead generation to closing. This role requires a solid background in technology sales, with at least two years of experience in closing deals and a knack for consultative selling, particularly in complex technical environments. Ideal candidates are organized, collaborative, and capable of navigating a fast-paced setting while building long-term customer relationships. Fivetran is currently integrating with dbt Labs, creating a dynamic environment for growth and innovation.
Joblaze insights
- Listed today on Joblaze — tracked directly from Fivetran's career page.
- Fivetran has 138 other open roles including Global Alliance Lead, Microsoft, Commercial Sales Director (Benelux), Senior Platform Software Engineer, Transport.
Quick facts
- Is the Customer Sales Director role remote?
- No — this is an on-site role in Dublin, Ireland.
- How much experience is required?
- At least 2 years of relevant experience for this Customer Sales Director role.
- Where is the role based?
- Fivetran is hiring for this position in Dublin, Ireland.
- What seniority level is this role?
- Fivetran targets director candidates for this position.
- Is this full-time or contract?
- Full-time for this Customer Sales Director role at Fivetran.
From the original posting
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About The Role
As a Customer Account Executive, you will be responsible for retaining and expanding our commercial customer base and setting the continued groundwork for sales at dbt Labs. This role will be based in Dublin and will also be in office 4 days per week.
In this role, you can expect to:
- Own a portfolio of SMB and mid-market accounts with a dual focus: retention and growth
- Identify upsell and cross-sell opportunities and manage them through the full sales cycle
- Own the full sales cycle from lead to close for our customers
- Serve as the primary point of contact for your customers; understanding their goals and flagging risks early
- Help shape and iterate on the at-scale commercial motion; this is a new function and your input matters
You are a good fit if you:
- 2+ years of closing experience in technology sales, with a proven track record of exceeding annual targets
- Comfortable managing a high-volume book of business across SMB and mid-market accounts, with a retention and expansion quota
- Able to understand complex technical concepts and shape them into a consultative sale
- Have a passion for building and maintaining long term partnerships with your customer base
- Excellent verbal, written, and in-person communication skills, you can engage anyone from an individual developer up to a CTO
- Organised and diligent to manage long, multi-threaded sales cycles across multiple stakeholder teams
- Comfortable operating in a fast-paced, ambiguous environment
- A collaborative teammate who cares about building an inclusive culture, not just hitting your number
- Experience with SQL or willingness to learn
- Based in Dublin and happy to be in the office 3-4 days per week
Compensation:
- Competitive Salary
- Equity Stake
- Benefits - dbt Labs offers:
-
- Unlimited vacation (and yes we use it!)
- Pension Coverage
- Excellent healthcare
- Paid Parental Leave
- Wellness stipend
- Home office stipend, and more!
-
What to expect in the hiring process:
- Interview with a Talent Acquisition Partner to align on the role and the skills and experiences we mutually value
- Interview with Hiring Manager
- Team Interviews (1:1s) with members of the Sales and Solutions Architecture team
- Project
Perks and Benefits
- 100% employer-paid medical insurance*
- Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
- RSU stock grants*
- Professional development and training opportunities
- Company virtual happy hours, free food, and fun team-building activities
- Monthly cell phone stipend
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*May vary by country and worker type - please reach out to your recruiter for more information
Click here to learn more about Fivetran's Benefits by Region.
We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.
To learn more about our candidate privacy policy, you can read our statement here.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.