Join Curri as a Customer Service Operations Representative to enhance delivery logistics and customer support.
Posted by employer 3 days ago
First seen on Joblaze 2 days ago
Last verified on the company career page 22 hours ago
Skills & Technologies
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Must have
Not disclosed in this posting: compensation, seniority, years of experience, work arrangement, visa sponsorship.
Benefits
Joblaze summary
The Customer Service Operations Representative at Curri plays a crucial role in ensuring the smooth execution of deliveries, managing everything from booking to drop-off. This position requires strong problem-solving skills and proficiency in G-Suite, along with a focus on providing exceptional support to customers and drivers. Ideal candidates are self-starters with a positive attitude and a knack for critical thinking, suited for a fast-paced startup environment. Curri emphasizes personal development and a supportive team culture, reflecting its commitment to employee well-being.
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Quick facts
From the original posting
Curri is seeking a Service Operations Representative to join our Customer Operations Team. Your goal: make every delivery Curri fulfills a home run. This is an exciting role in a fast-paced environments. We are looking for a passionate, driver, self-starters who are ready to tackle problems from a first-principles perspective; and who are eager to learn and contribute to the company's growth and shape its operational strategies.
Facilitate deliveries from booking to successful drop-off and everything in between
Provide best-in-class support for our customers and drivers via chat and phone
Communicate with pickup and drop-off contacts to ensure deliveries are completed successfully and smoothly
Provide operational feedback and identify pain points for the team to optimize logistics
Fun personality, positive attitude, eagerness to learn
Strong critical thinking and problem solving acumen
Excellent written and verbal communication skills
Top-notch customer service skills
Proficient in G-Suite (Google Docs, Google Sheets)
You will have the opportunity to work for a dynamic and successful start-up on a diverse team where you can make a huge impact by doing meaningful work.
There is no work/life—there is only life and want your time at Curri to be life-giving and foster the best version of you. We care about family and your own personal development and don't expect you to be always engaged with work.
We offer a competitive salary, and benefits including, but not limited to, health, dental, vision, 401K, and an equity compensation grant.
Standard company text repeated across Curri's postings is omitted here.
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