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Customer Success Director, Public Sector

Serve as a trusted advisor to Public Sector clients, driving product adoption and customer satisfaction in a high-growth environment.

Location
Miami
Compensation
Not disclosed
Level
director
Type
full time

Posted by employer 2 months ago

First seen on Joblaze 1 week ago

Last verified on the company career page 6 hours ago

Apply at Truv → Save job Scanned from truv.com

Not disclosed in this posting: compensation, years of experience, work arrangement, visa sponsorship.

Joblaze summary

The Customer Success Director at Truv focuses on building and maintaining strong relationships with Public Sector clients to enhance product adoption and ensure customer satisfaction. This role requires expertise in relationship management and a deep understanding of customer needs, particularly in a high-growth tech environment. Ideal candidates will have a background in customer success or account management, with a proven track record of driving renewals and upsells. Truv's innovative approach and strong leadership team position it as a key player in the evolving financial data landscape.

Joblaze insights

Quick facts

What seniority level is this role?
Truv targets director candidates for this position.
Is this full-time or contract?
Full-time for this Customer Success Director, Public Sector role at Truv.

From the original posting

About Truv: Truv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more—eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we’re disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access. About the Job: We are seeking a Customer Success Director to serve as a trusted advisor to our as a trusted advisor to our Public Sector clients. This role entails strong relationship management skills to drive product adoption, customer satisfaction, renewals, upsells and scaling business outcomes in a high-growth environment.