Join LogRocket to enhance user experience through innovative software solutions.
Posted by employer 5 days ago
First seen on Joblaze 4 days ago
Last verified on the company career page 18 hours ago
Not disclosed in this posting: compensation, seniority, years of experience, work arrangement, visa sponsorship.
Joblaze summary
In the role of Customer Success Manager at LogRocket, the individual will focus on ensuring clients effectively utilize the company's web experience monitoring tools to enhance user satisfaction. Key skills include a strong understanding of customer relationship management and technical proficiency in software analytics. This position is ideal for someone with a background in customer success or account management, particularly in tech environments. LogRocket, a well-funded company with a commitment to improving user experiences, offers a collaborative atmosphere for its team.
From the original posting
About LogRocket
Founded in 2016, LogRocket's goal is to make every experience on the web as perfect as possible. We're solving a huge challenge for product managers and developers - understanding the user experience. LogRocket is the first system that gives these teams complete visibility into their customer's experience using their web apps - through pixel-perfect replays of user sessions and clear insight into logs, errors, and network activity. We've already attracted an elite roster of over 3,000 customers including ClassPass, Capital One, Cisco, and Rippling, just to name a few. Our focus is on building software with care and craftsmanship and our engineering blog posts offer a taste of that.
Backed by top investors such as Matrix Partners, Battery Ventures, and Delta-V Capital, we've raised $55M in funding, and we're eager to bring talented people onboard to support our growth. We're on a mission to improve society's experience with software and that's where you come in.