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Customer Success Manager, Industrials

Join Lumafield as a Customer Success Manager to enhance manufacturing processes with innovative tools and insights.

Location
Boston, MA
Compensation
Not disclosed
Level
mid
Type
full time · Hybrid

Posted by employer 1 month ago

First seen on Joblaze 1 week ago

Last verified on the company career page 1 hour ago

Apply at Lumafield → Save job Scanned from lumafield.com

AI in the day-to-day

AI-driven tools that highlight problems and generate quantitative data.

Not disclosed in this posting: compensation, years of experience, visa sponsorship.

Joblaze summary

In the role of Customer Success Manager at Lumafield, the individual will focus on ensuring clients effectively utilize the company's advanced manufacturing tools, particularly in industrial CT scanning. Key skills include a strong understanding of customer relationship management and technical proficiency in manufacturing technologies. This position is ideal for someone with a background in engineering or manufacturing, looking to leverage their expertise in a customer-facing role. Lumafield's innovative approach to manufacturing technology positions it as a forward-thinking player in the industry.

Joblaze insights

Quick facts

Is the Customer Success Manager, Industrials role remote?
It's hybrid — Lumafield expects some on-site time in Boston, MA.
Where is the role based?
Lumafield is hiring for this position in Boston, MA.
What seniority level is this role?
Lumafield targets mid-level candidates for this position.
Is this full-time or contract?
Full-time for this Customer Success Manager, Industrials role at Lumafield.

From the original posting

About Lumafield:    Lumafield was founded in 2019 to upgrade manufacturing.   We are engineers with deep experience across the product development cycle, from initial ideas to shipping hardware, across industries and specializations, who became frustrated by the cost and complexity of modern manufacturing. So we decided to upgrade it.   Engineers make million-dollar decisions every day, and they need tools that give them the greatest possible insight into their products. By offering unprecedented visibility into products, as well as AI-driven tools that highlight problems and generate quantitative data, Lumafield promises to revolutionize the way complex products are created, manufactured, and used across industries. We started with industrial CT scanning, which for us was the most valuable but underutilized tool in the manufacturing toolbox, enabling us to rapidly inspect essential components non-destructively.   We rebuilt the whole system, from X-ray capture, to computer vision analysis, to web-based collaboration, to the entire business model, making the most advanced manufacturing tech more accessible to every industry. Our company, like our platform, is designed for upgrades. We’re building for greater intelligence, autonomy, and speed. For deeper vision, operational excellence, and powerful insights. And then we'll upgrade it all again.   Lumafield is headquartered in San Francisco, CA. and has an office in Cambridge, MA.

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