Data Center Manager (Tydal)

About The Role

Volta is building AI factories across Europe and North America. The Data Center Manager runs our AI factory in Tydal, Norway, and is accountable for its safety, security, uptime, reliability and efficient operation. The role reports to the Regional Director of Operations and leads the on-site operations team, including the Critical Facility Manager and the IT Infrastructure Manager. You own the site's critical facility infrastructure across power and cooling, oversee the deployment and maintenance of IT infrastructure, make sure customer SLAs are consistently met and hold vendors and contractors to account. You are the main on-site contact for customers, auditors and suppliers, and you drive continuous improvement in site processes, energy efficiency and service quality. This is a 24x7x365 mission-critical environment. The role is based at Tydal or within commuting distance, with an on-call escalation rotation and occasional travel to other sites and supplier facilities.

What You Will Be Doing

• Own the operation, monitoring and maintenance of the critical power and cooling infrastructure at Tydal

• Run preventive, predictive and corrective maintenance programmes so every critical asset is maintained to OEM recommendations

• Own capacity across power, cooling and space, and produce the forecasts that support customer growth and expansion

• Drive energy efficiency to improve PUE and WUE, and make sure BMS, EPMS and DCIM alarms are acted on and their data is accurate

• Oversee MOPs, SOPs and EOPs for all critical work, and enforce change management across every operational activity on site

• Plan and coordinate IT infrastructure deployments, including racks, containment, structured cabling, cross-connects and meet-me room equipment, and manage customer installations from design review through to handover and acceptance

• Keep asset inventory, rack elevations, power chain and cabling records accurate, and make sure every deployment meets power density, cooling, weight-loading and cabling standards

• Act as the main on-site contact for customers, make sure contractual SLAs are met or exceeded, manage the ticketing process and lead monthly and quarterly service reviews

• Lead incident management and communication during unplanned events, run root cause analysis and see corrective actions through

• Select, contract and manage vendors and OEMs for maintenance, IT services, security, cleaning, fire protection and other site services, and make sure contractors on site work under MOPs, permits-to-work and safety requirements

• Lead and develop the on-site operations team, including shift scheduling, on-call rotations, training and performance management

• Own the site operating budget and contribute to capital planning for lifecycle replacement, upgrades and expansion

• Maintain health and safety compliance, physical security, business continuity and disaster recovery plans, and prepare the site for audits, customer inspections and emergency drills

What You Bring

• Data centre operations experience is essential. You have 8+ years in mission-critical facility or data centre operations, with at least 3 years in a management or supervisory role

• A degree in electrical, mechanical or electronic engineering, computer science or a related field, or equivalent practical experience

• Hands-on knowledge of the critical electrical and mechanical systems that make a data centre run, including UPS, generators, switchgear, chillers, CRAH/CRAC and BMS/EPMS

• A record of delivering colocation, hyperscale or enterprise data centre services against customer SLAs

• Experience managing vendors, contracts and operating budgets, with the commercial judgement to negotiate well and control cost

• Calm, structured incident management and root cause analysis under pressure, and a rigorous commitment to safety, process and documentation

• The leadership to build and develop a high-performing site team, and the communication skills to hold the customer relationship

• Working knowledge of DCIM, CMMS, BMS and ticketing systems

• Certifications such as CDCP/CDCS/CDCE, Uptime Institute ATD/AOS, CDFOM, ITIL Foundation, PMP, NEBOSH or OSHA are an advantage

• Based at or within commuting distance of Tydal, and able to take part in an on-call rotation

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• Competitive salary based on the work you do here, not your previous salary

• Retirement/pension contributions

• Comprehensive health, wellbeing and insurance benefits

• Generous number of vacation days each year

Additional Information