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Director, Solutions Engineering | East | Remote

Lead a team of Solution Engineers at Grafana Labs in a fully remote role focused on collaboration and scaling.

Location
United States (Remote)
Compensation
$280k–$357k/yr
Level
director
Type
full time · Remote

Posted by employer 1 day ago

First seen on Joblaze 1 day ago

Last verified on the company career page 3 hours ago

What you'll build

  • Build and manage a team of Solution Engineers
  • Drive and advise on key opportunities
  • Evolve repeatable processes and playbooks
  • Ensure feedback from the field informs product strategy
  • Engage with customers strategically

Must have

  • At least 2 years of experience in 2nd line SE leadership
  • Experience scaling teams to over 30+ employees
  • Proven success in a fast-paced, high growth startup environment
  • Extensive experience with complex, enterprise sales

Nice to have

  • Experience working in open source
  • Experience with developer-centric GTM motions
  • Experience in observability

Practical constraints

  • Ideally located on the East Coast of the US

AI in the day-to-day

Grafana Cloud brings AI to observability and observability to AI.

Requirements

Experience
2+ years

Not disclosed in this posting: visa sponsorship.

Benefits

Annual Leave Equity/Stock Options Remote Work

Joblaze summary

In the role of Director of Solutions Engineering at Grafana Labs, the individual will lead and develop a team of Solution Engineers, focusing on enhancing collaboration and driving strategic opportunities alongside sales leadership. Key skills include experience in scaling teams, a strong background in enterprise sales, and familiarity with open-source and observability concepts. This position is well-suited for someone with a proven track record in high-growth environments and a collaborative mindset. Grafana Labs emphasizes a culture of transparency and innovation, making it an ideal setting for those who thrive in dynamic, remote work environments.

Joblaze insights

  • Listed yesterday — first seen on Joblaze September 23, 2026. Last confirmed on Grafana Labs's careers page September 24, 2026.
  • Salary band is above the typical range for Management roles (median ~$174,496).
  • Starts above 93% of 256 comparable director management roles in United States we track (median $200,000 across 117 companies).

Quick facts

Is the Director, Solutions Engineering | East | Remote role remote?
Yes — Grafana Labs lists this as a fully remote position.
What's the salary range?
Grafana Labs lists $280,000–$357,000 for this role.
How much experience is required?
At least 2 years of relevant experience for this Director, Solutions Engineering | East | Remote role.
What seniority level is this role?
Grafana Labs targets director candidates for this position.
Is this full-time or contract?
Full-time for this Director, Solutions Engineering | East | Remote role at Grafana Labs.

From the original posting

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

As the Director, Solutions Engineering, East for Grafana Labs, you will be responsible for all aspects of building and managing a team of high-performing Solution Engineers. You will be asked to be a cultural flag carrier for the organization and embody what strong partnership and collaboration looks like across AE and SE roles. You will help grow the East SE organization to 20+ SE’s and ensure we are prepared to scale the SE org across multiple products, industries, segments, and GTM motions.

Paired with 3 Sales RVPs, 9 Sales RSDs, 47 AEs, 4 SEMs, 25 SEs, you will help evolve repeatable processes, playbooks, job architectures, enablement, and other programs needed to achieve this scale and increase win rates. You will be expected to be a thought leader, internally and externally, and ensure that feedback from the field makes its way into the product and GTM strategy. Our ideal candidate is someone who is passionate about getting personally involved and helping to drive opportunities alongside the VP of Sales counterparts

Key Responsibilities:

  • Culture carrier who values the team over the individual and values; getting to the right answer is more important than being right
  • Help to drive and advise on key opportunities alongside the VP of Sales
  • Defaults to teamwork and collaboration; strong cross-functional relationship builder
  • Sensitivity and appreciation for open source and the bottom up motion
  • Willing, excited, and able to engage with customers strategically
  • Flexible, but not afraid of a healthy debate -- brings a strong point of view, but open to considering alternatives

Requirements

  • Ideally Located on the East Coast of the US
  • At least 2 years of experience in 2nd line SE leadership
  • Experience scaling teams to over 30+ employees
  • Proven success working in a fast-paced, high growth startup environment
  • Experience working in open source, developer-centric GTM motions, or observability
  • Extensive experience with complex, enterprise sales

In the US, the OTE compensation range for this role is $280,000 - $357,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

#LI-Remote

Standard company text repeated across Grafana Labs's postings is omitted here.

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