Director, Support Operations
Posted by employer 3 months ago
First seen on Joblaze 1 week ago
Last verified on the company career page 1 day ago
Not disclosed in this posting: compensation, years of experience, visa sponsorship.
Joblaze summary
In the role of Director of Support Operations at Betterment, the individual will oversee the daily management and optimization of customer support processes to enhance service delivery. Key skills include expertise in operational strategy, data analysis, and team leadership, with a focus on improving customer experience. This position is ideal for a seasoned professional with a strong background in support operations and a track record of driving efficiency in a fast-paced environment. Betterment's commitment to innovation in financial services adds an exciting dimension to the role.
Joblaze insights
- Listed 7 days ago on Joblaze — tracked directly from Betterment's career page.
- Betterment has 27 other open roles including Revenue Operations Manager - Revenue Planning & Insights, Sr. Manager, Licensed Customer Experience, Sr. Accountant.
Quick facts
- Is the Director, Support Operations role remote?
- No — this is an on-site role in Betterment HQ - New York City.
- Where is the role based?
- Betterment is hiring for this position in Betterment HQ - New York City.
- What seniority level is this role?
- Betterment targets director candidates for this position.
- Is this full-time or contract?
- Full-time for this Director, Support Operations role at Betterment.