Elastic Consulting Architect

What Is The Role:

You will have the opportunity to work with a tremendous services, engineering, product, and sales team and wear many hats. This is a meaningful role, as a Consulting Architect, you have an outstanding chance to create an immediate impact on the success of Elastic and our customers.

As an Elastic Consulting Architect you will be working closely with our customers to provide technical solutions for their business use cases with the Elastic Stack (which includes Elasticsearch, Kibana, Logstash and Beats). You will serve as a trusted technical advisor to our customers and help drive the customer’s journey with Elastic by providing technical oversight, ongoing knowledge transfer and enablement. A successful consultant will be focused on excellence, taking the initiative for self-improvement and possess great communication skills.

Our customers’ use cases extend across all the Elastic Solutions: Enterprise Search, Observability and Security, and beyond, and the scale of data in their environments ranges from gigabytes to petabytes. This diverse mix of a customer base means the challenges they face that Elastic consultants help them with can often require problem solving skills and knowledge just as diverse.

Our internal development and mentoring schemes ensure you have access to learn areas across the products and services we provide that you may not previously have had exposure to, in addition to which you will work closely with colleagues across the Professional Services, Engineering, Sales, Customer Success and Support teams to ensure the best experience for our customers along their Elastic journey.

What You Will Be Doing:

As a member of our professional services team you will deliver Elastic solutions and Elastic stack expertise to drive customer business value from our products. Work with clients to facilitate strategy, roadmap, design, and sizing in workshops. You will apply your soft skills to advocate for your customers, build relationships and exhibit strong communications skills. Comfortability working remotely in a highly distributed team. Your activities will include end-to-end delivery of ground-breaking Elastic projects to our customers, as well as development of proof-of-concepts that highlight the value of the Elastic Stack and its solutions. Other topics will include Elastic solutions adaption and acceleration along with data modeling, query development and optimization, cluster tuning and scaling with a focus on fast search and analytics at scale.

Daily tasks include driving and handling the objectives, requirements gathering, project tasks, project status, dependencies, and timelines, to ensure engagements are delivered optimally and on time while meeting and exceeding the customer objectives. Work across teams with engineering, product management, and support teams to identify feature improvements, extensions, and product defects. Facilitate feedback from the field back to the product. Engage with the Elastic Sales team to scope opportunities while assessing technical risks, questions, or concerns. Be a mentor to your team members, while also learning from them to accelerate your skills.

What You Bring Along:

• Minimum 3 years as a consultant, engineer or architect, this should include solid experience deploying Elastic solutions or similar domains.
• Experience working on Enterprise projects.
• Experience working with monitoring tools that integrate into service management.
• Bachelor’s, Master’s or PhD in Computer Science or related engineering field preferred, or equivalent combination of education, training, and experience.
• Experience working to deliver and complete professional services engagements.
• Experience as a public speaker to large audiences on enterprise infrastructure software technology to engineers, developers, and other technical positions.
• Excel at working directly with customers to capture, prioritize, plan and implement solutions aligned to customer business requirements as it relates to our technologies.
• Understanding and passion for open-source technology as well as knowledge and proficiency in at least one programming language.
• Strong hands-on experience with large distributed systems and application infrastructure from an architecture and development perspective.
• Knowledge of information retrieval and/or analytics domain.
• Understanding and/or certification in one or more of the following technology Kubernetes, Linux, Java and databases, Docker, Amazon Web Service (AWS), Azure, Google Cloud (GCP), Kafka, Redis, VM’s, Lucene.
• Occasional travel may be required.

Bonus Points:

• Deep understanding of Elasticsearch and Lucene, including Elastic Certified Engineer certification
• Experience working closely with a pre-sales organization in scoping the needs of Customers
• Comfortable with Ansible, JavaScript, Terraform
• ECK experience or Kubernetes
• Knowledge of machine learning and Artificial Intelligence (AI)
• Proven understanding of Java and Linux/Unix environment, software development, and/or experience with distributed systems
• Experience and curiosity about delivering and/or developing product training
• Experience contributing to an open-source project or documentation

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