Engagement Associate
Join Profound as an Engagement Associate to drive customer success and platform adoption in a fast-growing AI marketing environment.
Posted by employer 11 hours ago
First seen on Joblaze 2 hours ago
Last verified on the company career page 2 hours ago
What you'll build
- Support the Engagement Management team with daily customer meetings
- Own clearly defined customer workstreams
- Craft regular strategic AEO audits
- Develop a deep understanding of customer objectives
- Collaborate internally with Sales, Product, and Engineering teams
Must have
- 1–3 years of experience in a customer-facing, marketing, or analytical role
- Self-starter and highly motivated
- Strategic thinker and problem solver
Nice to have
- Comfortable with high-volume interactions
- Highly coachable and open to feedback
- Motivated to grow into an Engagement Manager role
AI in the day-to-day
Profound's AI Marketer uses data to enhance customer AI visibility and automate various marketing tasks.
Requirements
- Experience
- 1–3 years
Not disclosed in this posting: visa sponsorship.
Benefits
Joblaze summary
The Engagement Associate at Profound plays a crucial role in supporting the Engagement Management team by managing customer interactions and driving platform adoption. This position requires a blend of analytical skills and marketing knowledge, as the associate will conduct strategic audits and collaborate with various internal teams to enhance customer experiences. Ideal candidates will have 1-3 years of experience in customer-facing roles and a strong desire to advance within the company. Profound's fast-paced environment is suited for self-starters who thrive on tackling challenges.
Joblaze insights
- Listed today — first seen on Joblaze October 5, 2026. Last confirmed on Profound's careers page October 5, 2026.
- Salary band is below the typical range for Sales/Marketing roles (median ~$140,000).
- Starts above 83% of 18 comparable junior sales/marketing roles in United States that list AI/ML we track (median $70,000 across 13 companies). See AI/ML salary trends
- AI/ML appears in 12.9% of 286 comparable junior sales/marketing roles in United States; Marketing appears in 0.3% of 286 comparable junior sales/marketing roles in United States.
Quick facts
- Is the Engagement Associate role remote?
- No — this is an on-site role in New York, New York, United States.
- What's the salary range?
- Profound lists $88,000–$92,000 for this role.
- How much experience is required?
- 1–3 years of relevant experience for this Engagement Associate role.
- Where is the role based?
- Profound is hiring for this position in New York, New York, United States.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: AI/ML, Marketing.
- What seniority level is this role?
- Profound targets junior candidates for this position.
- Is this full-time or contract?
- Full-time for this Engagement Associate role at Profound.
From the original posting
As an Engagement Associate, you'll partner closely with the Engagement Management team to address customer needs, drive platform adoption, and deliver meaningful outcomes through targeted support and strategic initiatives. You'll help guide customers through the future of AI search, sharing best practices and actionable tactics to enhance their AI visibility using the Profound platform.
What you’ll do
Support the Engagement Management team with daily customer meetings, preparation, action items, and strategic initiatives
Own clearly defined customer workstreams with guidance, including end-to-end relationships with smaller customers
Craft regular strategic AEO audits that include key insights, performance metrics, and recommendations for customers of all sizes, from enterprise to startup
Develop a deep understanding of customer objectives and their broader marketing ecosystem
Effectively multi-thread customer engagements to mitigate risk from stakeholder turnover and manage customer Slack channels to ensure all messages are addressed
Collaborate internally with Sales, Product, and Engineering teams to optimize customer implementation and resolve technical challenges
Escalate blockers and risks early, and incorporate feedback quickly into future work
Who you are
1–3 years of experience in a customer-facing, marketing, or analytical role
Self-starter, highly motivated, and driven to tackle big, lofty goals
Strategic thinker and problem solver for ambiguous challenges
Gritty and ready to roll up your sleeves with hard work
Comfortable with high-volume interactions and resilient in demanding work environments
Highly coachable and open to feedback, continuously refining your craft
Motivated to grow into an Engagement Manager role over time
Location
This is an on-site role based in our SF or London office, designed for builders who thrive on speed, iteration, and meaningful impact.
For this role, the expected base salary range is $88,000 to $92,000 before variable compensation, with a $108,000 to $115,000 on-target estimate. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.
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