Field Service Engineer Miami
Join Neko Health as a Field Service Engineer to ensure the performance and reliability of clinical scanning technology across US sites.
Posted by employer 1 day ago
First seen on Joblaze 10 hours ago
Last verified on the company career page 10 hours ago
What you'll build
- Install scanning instruments across US clinical sites
- Maintain and service scanning instruments
- Translate field insights into product improvements
- Establish documentation and compliance standards
- Support scaling of field service capabilities
Must have
- Technical certification or equivalent experience
- 5+ years of hands-on experience in field service engineering
- Experience installing and maintaining technical equipment
- Strong troubleshooting and problem-solving skills
- Excellent analytical skills and attention to detail
- Strong written and verbal communication skills in English
Nice to have
- Bachelor’s degree in engineering or related field
- Experience with clinical or medical device technologies
- Exposure to regulated environments
- Experience supporting multi-location service environments
- Familiarity with preventative maintenance programs
Requirements
- Experience
- 5+ years
- Education
- Associate's degree
Not disclosed in this posting: compensation, visa sponsorship.
Joblaze summary
In the role of Field Service Engineer at Neko Health, the individual is responsible for the installation, maintenance, and servicing of clinical scanning technology across various US sites, ensuring operational reliability. Key skills include hands-on technical expertise and strong problem-solving abilities, with a focus on improving service efficiency and instrument performance. This position is well-suited for someone with at least five years of experience in field service engineering or a related technical field, particularly in healthcare or medical devices. The role emphasizes collaboration with engineering and clinical teams to enhance product development and service delivery.
Joblaze insights
- Listed today — first seen on Joblaze October 23, 2026. Last confirmed on Neko Health's careers page October 23, 2026.
Quick facts
- Is the Field Service Engineer Miami role remote?
- No — this is an on-site role in Miami, United States.
- How much experience is required?
- At least 5 years of relevant experience for this Field Service Engineer Miami role.
- Where is the role based?
- Neko Health is hiring for this position in Miami, United States.
- What seniority level is this role?
- Neko Health targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Field Service Engineer Miami role at Neko Health.
From the original posting
As a Field Service Engineer, you will play a critical role in ensuring the performance, reliability, and continuous improvement of Neko Health’s clinical scanning technology across US sites. You will support installation, maintenance, servicing, upgrades, and retrofits of instruments while ensuring operational uptime for clinical teams.
Working closely with Engineering, Clinical Operations, and cross-functional teams across the United States and Europe, you will act as a vital link between field performance insights and product development — helping drive continuous improvement in technology, processes, and service delivery.
This role combines hands-on technical expertise with collaboration, problem-solving, and proactive operational support to ensure a seamless clinical experience.
What You’ll Deliver in the First 6–12 Months
Successfully install, maintain, and service scanning instruments across US clinical sites, ensuring high reliability and minimal downtime.
Build strong collaboration with engineering and operational teams, translating field insights into actionable product and process improvements.
Establish consistent documentation, reporting, and compliance standards across installations and service activities.
Identify opportunities to improve service efficiency, instrument performance, and preventative maintenance approaches.
Support the scaling of field service capabilities as Neko expands its clinical footprint in the US.
Minimum Qualifications
Technical certification, Associate degree, or equivalent experience in an engineering, biomedical, or technical field.
Minimum 5 years of hands-on experience in field service engineering, technical support, instrumentation, or similar roles.
Proven experience installing, maintaining, troubleshooting, and servicing technical equipment in operational environments.
Strong troubleshooting and problem-solving skills with a practical, solutions-oriented mindset.
Excellent analytical skills and strong attention to detail.
Strong written and verbal communication skills in English.
Ability to work independently while collaborating effectively across teams and geographies.
Preferred
Bachelor’s degree in engineering, biomedical engineering, electronics, or a related field.
Experience working with clinical, healthcare, diagnostic, or medical device technologies.
Exposure to regulated environments or quality/compliance standards.
Experience supporting distributed sites or multi-location service environments.
Familiarity with preventative maintenance programs and continuous improvement methodologies.
Standard company text repeated across Neko Health's postings is omitted here.