Join Mecka AI as a Forward Deployed Software Engineer, working closely with customers to deliver data solutions for robotics and AI.
Posted by employer 2 days ago
First seen on Joblaze 7 hours ago
Last verified on the company career page 7 hours ago
What you'll build
- Be the technical point of contact for customers
- Understand customer needs and own delivery
- Maintain strong customer support and SLA
- Own the full delivery process end to end
- Provide feedback to improve product and delivery systems
Must have
- Technical depth to earn credibility with customers
- Direct experience owning customer relationships end-to-end
- High agency and strong generalist skills
Nice to have
- Startup experience as a founding or early engineer
- Track record of improving team delivery
AI in the day-to-day
Mecka uses artificial intelligence (AI) responsibly to support administrative and efficiency-focused aspects of our recruitment process.
Not disclosed in this posting: compensation, years of experience, work arrangement, visa sponsorship.
Joblaze summary
In the role of Forward Deployed Software Engineer at Mecka AI, the individual will serve as the primary technical liaison for key customers, ensuring their engineering needs are met through effective data delivery and process management. This position requires a strong technical background and the ability to navigate various challenges across data and delivery systems, emphasizing ownership and quality of service. Ideal candidates will have experience in customer relationship management and a generalist skill set, with a preference for those who have startup experience. The role offers significant autonomy and the chance to influence improvements in delivery processes.
Joblaze insights
- Listed today — first seen on Joblaze October 12, 2026. Last confirmed on Mecka AI's careers page October 12, 2026.
Quick facts
- What seniority level is this role?
- Mecka AI targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Forward Deployed Software Engineer role at Mecka AI.
From the original posting
The Role
We're hiring a Forward Deployed Software Engineer to sit at the frontier with our most important customers — technical enough to be trusted directly with a sophisticated customer's engineering team, and the generalist who figures out what they need and owns how we deliver it. This is a mid-to-staff, high-autonomy role: less classic Sales Engineer, more Palantir-style Forward Deployed Engineer, judged on ownership and delivery quality rather than a narrow job description.
What You'll Do
Be the technical point of contact for a set of customers, credible enough to sit across from their engineering team and be trusted immediately.
Understand what each customer is trying to accomplish, determine what data or delivery they need, and own how we build and ship it.
Hold a strong customer support and SLA bar — respond fast, communicate clearly, close the loop on every delivery.
Own the full delivery process end to end, not just your own piece of it, and find what's slow, fragile, or manual.
Turn what you learn on one customer into durable improvements — tooling, process, standards — that make the next delivery faster and more reliable.
Work directly with engineering, data, and operations teams to unblock delivery and escalate what needs to change upstream.
Bring outside-in judgment back to the product and delivery systems — you're often the first to see where they break under real customer conditions.
What You Bring
Must-have:
Technical depth sufficient to earn credibility directly with a sophisticated customer's engineering team — not a demo-only or slide-based technical presence.
Direct, hands-on experience owning a customer or partner relationship end-to-end, not just supporting one from behind a ticket queue.
High agency and a strong generalist bent — comfortable moving across data, delivery process, and whatever else the problem needs, taking on problems beyond your defined scope without waiting to be asked.
Nice-to-have:
Startup experience, ideally as a founding or early engineer.
A track record of improving how a team delivers, not just delivering yourself.
Standard company text repeated across Mecka AI's postings is omitted here.