Join 1mind's Customer Success Talent Community to connect with future opportunities in a remote-first environment.
Posted by employer 2 months ago
First seen on Joblaze 1 week ago
Last verified on the company career page 1 day ago
AI in the day-to-day
AI teammates that qualify leads, run demos, handle objections, and onboard customers 24/7.
Not disclosed in this posting: compensation, seniority, years of experience, visa sponsorship.
Benefits
Joblaze summary
In this role, professionals will engage with customers throughout their journey, ensuring successful onboarding and driving renewals and expansions. Candidates should possess a strong background in B2B SaaS, with skills in managing complex stakeholder relationships and demonstrating the business value of product adoption. This opportunity is ideal for those who thrive in dynamic environments and are passionate about leveraging AI to enhance customer success. 1mind is a growing company focused on innovative AI solutions, offering a collaborative remote-first culture.
Joblaze insights
Quick facts
From the original posting
Customer Success Talent Community @ 1mind
At 1mind, our Customer Success team is what turns Superhumans — AI teammates that qualify leads, run demos, handle objections, and onboard customers 24/7 — into measurable revenue impact for the customers who deploy them. While we may not have an open Customer Success Manager role today, we're always looking to connect with customer-obsessed professionals who want to own outcomes from onboarding through renewal and expansion.
If you have experience in Customer Success, Account Management, Implementation, or a similar customer-facing role in B2B SaaS, we'd love to keep in touch for future opportunities.
What We Look for in a Customer Success Manager
We're always excited to meet professionals who:
Own a portfolio of customers end-to-end, from post-signature onboarding through renewal and growth, with real accountability for outcomes
Can connect product adoption to meaningful business value, not just usage metrics
Have experience managing complex relationships with multiple stakeholders across revenue, marketing, and operations
Bring a track record supporting renewals, retention, or expansion in B2B SaaS
Are consultative, clear communicators who act as a trusted long-term advisor as use cases scale
Thrive in fast-moving, ambiguous environments and operate with a strong bias to action
Are curious about AI and motivated by turning learnings into playbooks that scale across accounts
Why Join Our Talent Community
1mind is building AI Superhumans that transform B2B sales, backed by $40M from Battery Ventures and top B2B operators. By joining our talent community, you'll:
Be among the first to hear about new CSM opportunities as we scale
Stay connected with a remote-first team of builders working at the intersection of AI, product, and GTM innovation
Have a shot at joining a team that gives you ownership, autonomy, and impact from day one
[Please note that all legitimate communication from 1mind will come only from email addresses ending in @1mind.com. We will never ask for payment, financial information, or personal details outside of our official application process. If you receive a suspicious message, please disregard it and alert us at careers@1mind.com]