Join Gusto as a Retirement Implementation Specialist to guide customers through setting up their 401(k) retirement plans.
AI in the day-to-day
AI is a fundamental part of how work gets done at Gusto.
Benefits
Joblaze summary
In the role of Retirement Implementation Specialist at Gusto, the individual will manage the setup of new 401(k) plans for customers, ensuring a smooth and positive experience throughout the process. Key skills include project management and operational efficiency, with a focus on streamlining plan administration. This position is ideal for someone with experience in customer service and project coordination, particularly in financial services or benefits administration. Gusto emphasizes a collaborative environment, reflecting its commitment to supporting small businesses and diverse backgrounds.
Joblaze insights
- Listed today on Joblaze — tracked directly from Gusto's career page.
- Gusto has 94 other open roles including Future Opportunities: Retirement Client Relationship Manager, Broker Integration Advocate, Future Opportunities: Retirement Advocate.
Quick facts
- Is the Future Opportunities: Retirement Implementation Specialist role remote?
- It's hybrid — Gusto expects some on-site time in Denver, CO, Phoenix, AZ, Chicago, IL, New York.
- Where is the role based?
- Gusto is hiring for this position in Denver, CO, Phoenix, AZ, Chicago, IL, New York.
- Is this full-time or contract?
- Full-time for this Future Opportunities: Retirement Implementation Specialist role at Gusto.
From the original posting
About Gusto
At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.
All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.
AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.
As a core member of the Retirement Implementation team, you’ll be responsible for setting up customers with their new 401(k) retirement plan while providing a delightful experience. You’ll put their minds at ease by guiding them through the process, providing timely information, and keeping all the moving parts running smoothly. You will use your project-management skills to streamline plan administration, drive operations, and build the retirement engine that will make benefits with Gusto great.
Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.
When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.
Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.
Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.