Is the Gusto Pro Core, Junior Account Manager role remote?

It's hybrid — Gusto expects some on-site time in Atlanta, GA, United States.

What's the salary range?

Gusto lists $25–$30 for this role.

How much experience is required?

At least 2 years of relevant experience for this Gusto Pro Core, Junior Account Manager role.

Where is the role based?

Gusto is hiring for this position in Atlanta, GA, United States.

What seniority level is this role?

Gusto targets junior candidates for this position.

Is this full-time or contract?

Full-time for this Gusto Pro Core, Junior Account Manager role at Gusto.

Gusto Pro Core, Junior Account Manager at Gusto

Joblaze summary

The Junior Account Manager at Gusto focuses on supporting Channel Partners, primarily through high-volume communication, to help them select Gusto as their preferred platform for payroll and benefits. Key skills include experience in sales, particularly in managing customer accounts, and familiarity with Salesforce. This role is suitable for individuals with a background in inside or outside sales, customer success, or similar fields, looking to deepen their expertise in account management. Gusto emphasizes a collaborative work environment and values continuous learning.

Joblaze insights

Listed today — first seen on Joblaze September 30, 2026. Last confirmed on Gusto's careers page September 30, 2026.
This exact title is also open at 1 other location at Gusto: Atlanta, GA - Hybrid; Denver, CO - Hybrid; Phoenix, AZ - Hybrid.

Quick facts

Is the Gusto Pro Core, Junior Account Manager role remote?: It's hybrid — Gusto expects some on-site time in Atlanta, GA, United States.
What's the salary range?: Gusto lists $25–$30 for this role.
How much experience is required?: At least 2 years of relevant experience for this Gusto Pro Core, Junior Account Manager role.
Where is the role based?: Gusto is hiring for this position in Atlanta, GA, United States.
What seniority level is this role?: Gusto targets junior candidates for this position.
Is this full-time or contract?: Full-time for this Gusto Pro Core, Junior Account Manager role at Gusto.

From the original posting

About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. In addition to full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Currently, Gusto has offices in Denver, San Francisco, and New York, serving more than 300,000 businesses nationwide.

At Gusto, our mission is to create a world where work empowers a better life. We are committed to fostering a collaborative and inclusive workplace, both physically and virtually. To learn more about our Total Rewards philosophy, please visit our website.

About this role

We are currently seeking a Junior Account Manager who will play a crucial role in assisting Channel Partners, such as Accounting Firms and their Small Business Clients, in selecting Gusto as their preferred platform. We are looking for someone who has experience in or wants to break into the tech sales world and learn the ins and outs of account management within the channel space.

In this role, you will consult with and support current Channel Partners through phone and email communications. You will also work with Channel Partners that are brand new to Gusto. Your responsibilities will include educating Partners about Gusto Pro (our platform for Accountants & Bookkeepers), matching our people platform offerings to the specific needs of their clients, and providing advisory sales guidance. Additionally, you will assist them in navigating the onboarding process, showcasing your expertise in customer success.

Here’s what you’ll do day-to-day:

Manage a high volume and velocity of emails and calls, mainly outbound, with Channel Partners and their Clients’ Customers at various stages of the customer journey including discovery, qualification, sales, decision/commitment, and onboarding. Approximately 75% of your talk time will be focused on sales-related activities and you will be required to make at least 70 calls per day
Maintain a clean and consistent record of notes in Salesforce for all Leads & Accounts you work on
Leverage phone and email cadences, develop effective talk tracks, and employ other strategies to be a trusted advisor to Channel Partners and their Clients, assisting them in selecting Gusto as their preferred payroll and benefits platform for clients
Educate Channel Partners about our partnership program, certification process, and guide them to manage their Clients with GustoPro
Lead frequent discussions with partners to ensure they are leveraging the GustoPro platform to achieve successful business outcomes for their clients and their firm.
Drive awareness and usage of new or updated GustoPro features and integrations to partners,, showcasing how these advancements can benefit their clients
Provide support to Clients through their implementation and account setup. This will comprise approximately 25% of your daily conversations
Exhibit Customer empathy and demonstrate a strong understanding of our product offerings to effectively address Customer needs and concerns
Exercise and refine your skills in advisory selling, presenting solutions to Channel Partners and their Small Business Clients
Participate in community and career development opportunities at Gusto, as we value growth and continuous learning within our organization

Here’s what we're looking for:

2+ years experience in a sales role. Experience managing existing customer accounts is a plus.
An ideal candidate will have at least 2 years of experience in Inside or Outside Sales, Insurance Sales, Retention, and/or Customer Success
Previous experience with making high volume outbound dials and/or prospecting leads
Previous Salesforce experience
Track record of consistently meeting or exceeding targets and a desire to enhance your craft

Our cash compensation range for this role is $25.24 to $30.29 hourly in Denver & Atlanta. $24.14 to $28.37 hourly for Phoenix. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

Please note: This is a non-commissionable role.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Standard company text repeated across Gusto's postings is omitted here.

Gusto Pro Core, Junior Account Manager

Similar positions