Head of Content & Curriculum, Education

About the role

AI capabilities are advancing faster than most people can adapt. The gap between what Claude can do and what people know how to do with it widens with every model release. Closing this gap before the window for thoughtful adoption narrows is core to our mission.

The content & curriculum team sits at the heart of that mission. This isn’t docs, and it isn’t traditional courseware either. We’re building a library of educational content and experiences that can be delivered to each learner at the precise moment they need it, teach them effectively, and keep learning engaging. And we want to scale it with Claude (and, hopefully, you!)

You'll own the education team’s content end to end—every audience (developers, consumers, enterprise admins, the general public) and every format (courses, tutorials, video, interactive experiences). Your obsession is the learner: does this actually empower people to use AI intentionally, is it the clearest version of itself, and are we proud of it?

You'll manage a team of content strategists, plus the media designers, agencies, and agents who support them. Working hands-on with Claude is part of how content gets made here: you and your team will design the workflows and standards that determine where and how AI can accelerate drafting, review, and maintenance, and determine where human craft is non-negotiable os that the team so that the team can move faster without lowering the bar. Where that line sits, and how it moves as models improve, is yours to figure out.

This isn't a traditional catalog you maintain. Models improve, audiences grow, and the best version of what you ship today won't be the best version six months from now. You’re building a content library that evolves in real time with Claude. Your goal is learning that adapts to each person and scales far past what any team could produce by hand, without ever giving up the quality bar that makes it worth learning from. The most exciting version of this role encodes its own craft into AI-powered systems rather than guarding it.

Key responsibilities

• Own the content and how well it teaches across every audience and format

• Set and defend the quality bar for scaled education. Define what "great" means precisely enough that the team can hit it without you in the room

• Push the medium forward: design learning that's beautiful, distinctive, interactive, and increasingly personalized, not templated courseware

• Design and run the content production system (intake, prioritization, drafting, review, launch) at the cadence of model and product launches

• Shape how Claude is used in production—the frameworks and standards that let AI accelerate output while keeping it excellent

• Manage and develop the audience leads and media designers; play a key role in the education team’s growth and org design

• Own learning measurement: how we know content is teaching, and how that feeds back into how we make it

• Take us to the next stages of reach—localization, globalization, new audiences—and own the strategy and execution for getting there

You might be a good fit if

• You have genuine taste, and it's the first thing you bring. You can't walk past a clumsy explanation or a boring course. This matters more than anything else here

• You've led a content, curriculum, or education function at scale, including managing leads, and you develop people as well as you do the craft

• You’ve led teams through significant changes in pursuit of an audacious vision, and brought people along rather than leaving them behind

• You build systems across many varied, cross-functional partners (product, engineering, marketing, design, agencies, subject matter experts) and coordinate them as one production engine rather than a chain of handoffs

• You've produced learning across formats—written, video, interactive—and you know when to deploy each for maximum effect and efficiency

• You've built and run technical curriculum before, and know what it takes to teach developers working in the field; at a minimum you can read code, you know what good looks like, and you can coach your technical team members through teaching complex topics

• You're rigorous about measurement and grounded in learning science. You define what "working" means in a learning context, instrument for it, and act on what you find

• You've produced content with Claude yourself, have real intuition for what to trust it with versus what still needs a human, and can continuously evaluate that line as models improve

• You're energized by scaling your own craft. Encoding your taste into systems and workflows that produce far beyond what your own hands could genuinely excites you, and you embrace scaling the work with Claude rather than guarding it

• You're comfortable that today's best content has a short shelf life, and you design for durability and fast regeneration rather than perfecting artifacts that models will outdate

• You have a thesis about what teaching becomes when every learner has an adaptive AI tutor, and you're here to build that, not a better version of the old thing

• You're a strong writer and editor who translates technical concepts without dumbing them down

• Experience at a high-growth technology company (or somewhere with that pace) where product and audience considerations shift frequently, and often faster than plans do

• You’re a collaboration magnet who is able to build strong relationships across many functions and teams in service of a single mission.

Strong candidates may also have

• Experience teaching advanced AI/ML topics to both technical and non-technical audiences

• Experience building AI-assisted production workflows for content, media, or other creative work, and a point of view on where and how they break down and need human involvement and oversight

• Experience designing interactive or adaptive learning products, such as tutoring systems, simulations, hands-on environments, not just linear courses

What makes this role exciting

• Define great teaching for the AI era. You'll set what it looks like in a world where AI is part of how content gets made

• Pivotal moment, massive reach. Your work shapes how millions of people come to understand and use Claude and AI in general