Head of Customer Service
Posted by employer 1 month ago
First seen on Joblaze 1 week ago
Last verified on the company career page 13 hours ago
Not disclosed in this posting: compensation, years of experience, work arrangement, visa sponsorship.
Joblaze summary
The Head of Customer Service at Wallapop is responsible for overseeing daily operations, ensuring that customer inquiries and issues are addressed effectively. This role requires strong leadership skills and experience with customer service platforms, as well as a deep understanding of customer experience strategies. Ideal candidates are likely to have a background in customer service management and a proven track record of enhancing service quality. Wallapop is focused on building a customer-centric culture, making this position crucial for their growth.
Joblaze insights
- Listed 8 days ago on Joblaze — tracked directly from Wallapop's career page.
- Wallapop has 7 other open roles including Junior FP&A Analyst, Engineering Manager - Content Discovery, iOS Engineer - Platform.
Quick facts
- What seniority level is this role?
- Wallapop targets director candidates for this position.
- Is this full-time or contract?
- Full-time for this Head of Customer Service role at Wallapop.