Oversee day-to-day hospitality functions and provide quality food/beverage options at SpaceX's Cape Canaveral cafe.
Posted by employer 12 hours ago
First seen on Joblaze 9 hours ago
Last verified on the company career page 9 hours ago
Not disclosed in this posting: compensation, visa sponsorship.
Joblaze summary
The Hospitality Supervisor at SpaceX's Cape Canaveral location is responsible for managing daily operations across various food service outlets, ensuring high standards of service and food quality. This role requires extensive experience in the food service industry, particularly in leadership positions, along with strong skills in customer service, food safety, and team management. Ideal candidates will have a background in fine dining or corporate environments and be adept at training staff and coordinating events. The position also involves administrative tasks such as financial monitoring and vendor communication.
Quick facts
- Is the Hospitality Supervisor - Cafe (Cape Canaveral) role remote?
- No — this is an on-site role in Cape Canaveral, FL, United States.
- How much experience is required?
- At least 6 years of relevant experience for this Hospitality Supervisor - Cafe (Cape Canaveral) role.
- Where is the role based?
- SpaceX is hiring for this position in Cape Canaveral, FL, United States.
- What seniority level is this role?
- SpaceX targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Hospitality Supervisor - Cafe (Cape Canaveral) role at SpaceX.
From the original posting
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
HOSPITALITY SUPERVISOR - CAFE
The Cape Canaveral, FL Hospitality team serves all employees, customers, government partners, potential clients and/or visitors with everything from snacks to daily meals to full-service events. The Hospitality Supervisor supports SpaceX’s mission by overseeing day-to-day hospitality functions and providing quality food/beverage options. This creates exemplary, professional and welcoming service environments that enhance productivity and morale.
RESPONSIBILITIES:
- Set and enforce standards for hospitality operations and guest interactions
- Support conceptualization and implementation of new services, offerings, and training programs
- Oversee day-to-day operations through one or more food service outlets/catering locations
- Manage direct reports, including hiring, performance evaluations, development opportunities, 1:1 meetings, responsibility assignment, communication facilitation, and feedback documentation
- Assist with organizing and coordinating events, including large onsite/offsite gatherings and catering requests
- Enforce food safety practices and maintain clean, safe workstations
- Coordinate and enhance team time management
- Train staff on customer service expectations, menu knowledge, allergen, and nutritional awareness; create and maintain in-person and online training materials
- Manage and monitor product quality, consistency, service, menu accuracy, and inventory levels; address issues as needed
- Monitor financial activities, support scheduling, sales data collection/reporting, and other administrative tasks
- Communicate with vendors for orders, deliveries, and product quality issues
BASIC QUALIFICATIONS:
- High school diploma or equivalency certificate
- 6+ years of food service industry experience
- 2+ years of leadership experience
PREFERRED SKILLS AND EXPERIENCE:
- 5+ years of leadership experience within the food service industry
- Experience opening new operations and/or creating operations procedures from the ground up
- Experience managing a team in fine dining, upscale, casual and quick service restaurants
- Excellent interpersonal, oral and written communication skills
- Excellent time management skills
- Excellent understanding of food safety and sanitation practices
- Excellent knowledge of food service systems, ordering and inventory
- Advanced computer skills including Microsoft Office
- Advanced knowledge with allergen identification and dietary restrictions
- Advanced knowledge of beverage service including beer, wine and spirits
- Showcases high level of professionalism
- Experience in a corporate environment
- Proficient knowledge of HR best practices
- Experience leading groups in large team settings of 10 or more staff members
ADDITIONAL REQUIREMENTS:
- Must be willing to travel to various SpaceX locations for mission critical projects
- Must be available to work extended hours and weekends
- Must have or obtain FL ServeSafe Certification (training provided internally as needed)
Standard company text repeated across SpaceX's postings is omitted here.