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Implementation Consultant (AMER)

Join Stripe as an Implementation Consultant to lead strategic clients through the integration process and enhance their user experience.

Location
Chicago, United States
Compensation
Not disclosed
Level
senior
Type
full time

Posted by employer 14 hours ago

First seen on Joblaze 3 hours ago

Last verified on the company career page 3 hours ago

What you'll build

  • Own the full onboarding cycle for mid-market and enterprise companies from contract signing through launch.
  • Develop, manage, and implement a customer’s integration architecture, change management strategy, and timeline.
  • Partner with other Sales and Technical Services teams to improve the overall Stripe user journey.
  • Engage with Product and Engineering teams to help drive product strategy for large users.
  • Collaborate with teammates on strategic projects that improve and scale our implementation process and team operations.

Must have

  • 6+ years of experience working with strategic customers on technology solutions
  • Ability to understand complex business requirements and craft tailored solutions
  • Proven project management skills and strong critical thinking abilities
  • Superior verbal and written communication skills
  • Ability to operate independently in a highly ambiguous and fast-paced environment

Nice to have

  • Prior experience at a growth stage Internet/software company
  • Experience in the payments industry
  • Knowledge of APIs
  • Knowledge of SQL

Requirements

Experience
6+ years

Not disclosed in this posting: compensation, work arrangement, visa sponsorship.

Joblaze summary

The Implementation Consultant at Stripe manages the entire onboarding process for mid-market and enterprise clients, ensuring a smooth transition from contract signing to launch. This role requires expertise in integration architecture, change management, and collaboration with various teams, including Sales and Engineering. Ideal candidates have over six years of experience in technology solutions for strategic customers, strong project management skills, and the ability to communicate complex concepts clearly. The position is part of a Professional Services team focused on maximizing client value and enhancing the user journey.

Joblaze insights

  • Listed today — first seen on Joblaze September 23, 2026. Last confirmed on Stripe's careers page September 23, 2026.

Quick facts

How much experience is required?
At least 6 years of relevant experience for this Implementation Consultant (AMER) role.
What seniority level is this role?
Stripe targets senior candidates for this position.
Is this full-time or contract?
Full-time for this Implementation Consultant (AMER) role at Stripe.

From the original posting

Who we are

About the team

As part of the Implementation Consultant team at Stripe, you are the driving force behind our strategic clients. Your role is key in leading them through the integration process, turning them into long-term transacting Stripe users. Our team’s core objective is to provide an efficient, seamless transition for our clients, assuring top-notch user satisfaction and relationship management.

In this role, you’d be joining the Professional Services team. Our team’s mission is to empower every Stripe user to achieve maximum value from their investment quickly and confidently. Our team helps Stripe increase the GDP of the internet by supporting the success of our large, intricate Stripe projects. This involves guiding users through their integration process, project planning, coordinating with stakeholders, handling deliverables, meeting key timelines, and educating our users about the maximum potential they can achieve with Stripe.

What you’ll do

As an Implementation Consultant, you will be managing the full onboarding cycle for mid-market and enterprise companies from contract signing through launch. You will proactively develop and manage integration architecture, change management strategy, and timelines. You will be expected to collaborate across departments, including Sales, Technical Services, Product, and Engineering, to ensure a successful transition for our clients.

Responsibilities

  • Own the full onboarding cycle for mid-market and enterprise companies from contract signing through launch.
  • Develop, manage, and implement a customer’s integration architecture, change management strategy, and timeline.
  • Partner with other Sales and Technical Services teams to improve the overall Stripe user journey.
  • Engage with Product and Engineering teams to help drive product strategy for large users.
  • Collaborate with teammates on strategic projects that improve and scale our implementation process and team operations.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

  • 6+ years of experience working with strategic customers on technology solutions, with a track record of top performance
  • Ability to understand complex business requirements and craft tailored solutions
  • Quick learner with the ability to explain technical concepts to Stripe’s largest customers
  • Proven project management skills and strong critical thinking abilities
  • Experience identifying and solving internal process inefficiencies
  • Superior verbal and written communication skills
  • Ability to operate independently in a highly ambiguous and fast-paced environment

Preferred qualifications

  • Prior experience at a growth stage Internet/software company
  • Experience in the payments industry
  • Knowledge of APIs
  • Knowledge of SQL

Standard company text repeated across Stripe's postings is omitted here.

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