IT Automation and AI Engineer

The Opportunity

As an IT Automation and AI Engineer at Okta, you will be a key contributor to the team building the platforms and services that drive our internal AI transformation. We are moving beyond simple automation to build sophisticated, "agentic" workflows—utilizing LangGraph and Gemini Enterprise to create stateful, reasoning-capable systems that support our global workforce.

This is a hands-on role for a professional engineer who excels at writing production-grade Python and is eager to bridge the gap between AI research and enterprise-scale applications. You will own the implementation of core features, orchestrating complex LLM interactions while ensuring performance, security, and reliability.

What You’ll Be Doing

• Build Agentic Workflows: Develop and maintain stateful multi-agent systems using LangGraph to solve complex, non-linear business tasks.
• Gemini Integration: Implement and optimize LLM interactions using Gemini Enterprise, focusing on prompt engineering, function calling, and structured outputs.
• State & Memory Management: Design and manage agent state, persistence, and "human-in-the-loop" checkpoints to ensure reliable automated decision-making.
• Backend Development: Write high-quality, production-ready Python code to build the APIs and services that power our internal AI ecosystem.
• RAG & Grounding: Work on Retrieval-Augmented Generation (RAG) pipelines to ensure agents have access to accurate, real-time enterprise context.
• Infrastructure & Deployment: Deploy and manage services on GCP using containerized environments (Docker/Kubernetes) and Infrastructure as Code (Terraform).
• Operational Excellence: Promote engineering best practices around testing AI logic, security, and CI/CD to ensure services are production-ready.

What You’ll Bring to the Role

• Professional Python Core: 2–4 years of software engineering experience with a deep command of Python and its asynchronous ecosystem.
• AI Framework Mastery: Hands-on experience with LangGraph (or similar frameworks like LangChain). You understand how to build cycles, nodes, and conditional edges in a stateful application.
• LLM Practicality: Experience working with frontier models like Gemini or GPT-4. You know how to manage prompt versioning, token constraints, and model behavior.
• System Design Foundations: Solid understanding of distributed systems, cloud-native architectures, and building/consuming RESTful APIs.
• Problem-Solving Autonomy: The ability to take a defined workflow or prototype and drive it to production with minimal oversight, knowing when to escalate complex trade-offs.
• Collaborative Spirit: Strong communication skills and a desire to work across team boundaries to deliver cohesive, high-impact AI solutions.

Why Join Okta

• Build With Purpose: Work on meaningful problems that simplify and secure how Okta operates at a global scale.
• Cutting-Edge Stack: Work with the latest from Google’s AI suite (Gemini) and the leading edge of agentic orchestration (LangGraph).
• Grow in a Technical Culture: Join a supportive, high-caliber team that values technical excellence, clean code, and personal development.

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