Is the IT Support Coordinator role remote?

It's hybrid — Mejuri expects some on-site time in Toronto, Ontario, Canada.

What's the salary range?

Mejuri lists CAD 55,000–CAD 65,000 for this role.

Where is the role based?

Mejuri is hiring for this position in Toronto, Ontario, Canada.

What's the tech stack?

Joblaze extracted these technologies from the posting: Google Workspace, Mac, Office 365, Slack, Windows.

What seniority level is this role?

Mejuri targets junior candidates for this position.

Is this full-time or contract?

Full-time for this IT Support Coordinator role at Mejuri.

IT Support Coordinator at Mejuri

Joblaze insights

Listed today — first seen on Joblaze October 15, 2026. Last confirmed on Mejuri's careers page October 15, 2026.
Starts above 1% of 152 comparable junior other roles we track (median $88,384 across 68 companies).

Quick facts

Is the IT Support Coordinator role remote?: It's hybrid — Mejuri expects some on-site time in Toronto, Ontario, Canada.
What's the salary range?: Mejuri lists CAD 55,000–CAD 65,000 for this role.
Where is the role based?: Mejuri is hiring for this position in Toronto, Ontario, Canada.
What's the tech stack?: Joblaze extracted these technologies from the posting: Google Workspace, Mac, Office 365, Slack, Windows.
What seniority level is this role?: Mejuri targets junior candidates for this position.
Is this full-time or contract?: Full-time for this IT Support Coordinator role at Mejuri.

From the original posting

Since 2015, Mejuri has reimagined what fine jewelry can be in a modern world—shifting it from a traditional gift to to a personal choice rooted in self-expression.

Job Overview

As a Level 1 IT Support Specialist at Mejuri you’ll be the first line of help for our employees when they have tech issues. Your job is to keep things running smoothly, fix common problems, and help set up technology for new team members and stores.

What you'll do

Serve as an initial point of contact for users in the organization, needing technical support
Help team members with Level 1 tech issues (computers, email, Wi-Fi, printers, etc.)
Respond to IT support tickets and solve issues in a timely manner
Set up laptops and other devices for new employees
Support with account access problems and password resets
Keep track of IT equipment like laptops, monitors, and cables
Support basic networking issues (like if the internet goes down)
Assist with opening new stores by helping set up internet and equipment
Work with other teams when they have small tech needs
Learn and follow IT processes to keep things organized
Carry and move equipment when needed (like monitors and TVs)
Go to nearby store locations to help with tech setups or problems

What you'll bring to the team

Strong Foundation of IT knowledge acquired through formal experience or Schooling/internships
A passion for solving problems and helping others
Familiar with tools like Google Workspace, Office 365, or Slack (even as a user)
Comfortable using Windows and Mac computers
Organized and able to follow instructions
Willing to learn new systems and tools
Able to lift and move IT equipment when needed
Reliable and able to show up on-site when require
We're building an AI-fluent organization. We welcome candidates at all stages of their AI journey — what matters is curiosity, a willingness to learn, and an openness to working alongside AI tools as part of how we do our best work.

Benefits at Mejuri:

A minimum of four weeks vacation, plus personal days and three religious/cultural observance days.
A hybrid work model for all corporate roles
‘Mejuri Passport’ which allows employees who meet specific criteria to work in other locations for one month per year.
Comprehensive medical and dental benefits, including mental health coverage, and generous personal and sick days for our full-time employees. We also offer bereavement leave, including miscarriage and stillbirth support.
Parental leave salary top-up of up to 80%, as well as a personalized return-to-work transition and accommodation plan for full-time employees.
A generous product discount!

Please note that these benefits apply to full-time employees.

Location
Toronto, Ontario
60 Bloor Street W
Hybrid; 3 days in office 2 days remote

At Mejuri we embrace a hybrid working environment and support our corporate employees to be successful whether they are at home or in the office. The primary purpose of our offices is to drive collaboration and deepen relationships with one another.This position requires in office work 3 days a week and remote work 2 days a week. Our office is located at 60 Bloor Street W, Toronto.

Salary
55K-65K
Looking for the perfect next opportunity is a big decision. Mejuri recognizes the importance of pay transparency when it comes to salary ranges as it empowers individuals through the hiring process and supports them in making an informed decision. This role currently has a base pay range of 55-65K per annum based on a candidate’s experience and qualifications. We will review individual salary expectations and **weight salary commensurate with experience.

At Mejuri, we use AI-assisted tools as part of our recruitment process to help screen and assess candidate applications. All hiring decisions involve human review, and our Talent team remains responsible for evaluating candidates and making final decisions throughout the process.

#LI-Onsite

At Mejuri our success is driven by a strong commitment to our Purpose and Values. They're the foundation of our operations, defining how we show up, solve problems, and accomplish incredible things—together.

Standard company text repeated across Mejuri's postings is omitted here.