Is the IT Support Engineer role remote?

Yes — Wisetack lists this as a fully remote position.

What's the salary range?

Wisetack lists $83,300–$116,600 for this role.

What's the tech stack?

Joblaze extracted these technologies from the posting: 1Password, AWS, Datadog, GitLab, Google Workspace, Intune.

What seniority level is this role?

Wisetack targets mid-level candidates for this position.

Is this full-time or contract?

Full-time for this IT Support Engineer role at Wisetack.

IT Support Engineer at Wisetack

Joblaze summary

The IT Support Engineer at Wisetack is responsible for managing access to corporate systems and ensuring compliance with security standards while collaborating with various teams to enhance technology solutions. Key skills include experience with tools like Okta and Google Workspace, as well as familiarity with compliance frameworks such as SOC2. This role is suited for individuals with a strong IT support background who are comfortable in a startup environment and eager to take ownership of their work. Wisetack emphasizes a culture of learning and teamwork, making it an appealing place for growth-minded professionals.

Joblaze insights

Listed today — first seen on Joblaze October 9, 2026. Last confirmed on Wisetack's careers page October 9, 2026.
Salary band is below the typical range for comparable tech roles (median ~$129,800).
Starts above 17% of 24 comparable mid other roles in United States that list Google Workspace we track (median $113,500 across 16 companies). See Google Workspace salary trends
Google Workspace appears in 1.8% of 3087 comparable mid other roles in United States; 1Password appears in 0.1% of 3087 comparable mid other roles in United States.

Quick facts

Is the IT Support Engineer role remote?: Yes — Wisetack lists this as a fully remote position.
What's the salary range?: Wisetack lists $83,300–$116,600 for this role.
What's the tech stack?: Joblaze extracted these technologies from the posting: 1Password, AWS, Datadog, GitLab, Google Workspace, Intune.
What seniority level is this role?: Wisetack targets mid-level candidates for this position.
Is this full-time or contract?: Full-time for this IT Support Engineer role at Wisetack.

From the original posting

Since 2018, Wisetack has been building transparent and intuitive consumer lending products that help service-based businesses thrive (think HVAC companies, veterinarians, or auto repair shops).

Our leadership team comes from top fintech companies such as Lending Club, Affirm, and Varo Money. And we’re backed by leading VCs, including Insight Partners, Greylock, Quadrille, and Bain Capital Ventures (investors in Airbnb, LinkedIn, Instagram, Dropbox, and more).

Having raised $84M, we’re a well-funded startup and have invested in people and technology while growing our partnerships — responsibly.

We’re also proud to have received recognition from the fintech world. Awards we’ve won include:

Ranked #21 on 2024 Inc. 5000 based on revenue growth
Ranked #15 on 2024 Deloitte Fast 500 based on revenue growth
2024 Best Embedded Finance Solution for Banking Tech Awards
2023 Best Consumer Lending Program by Tearsheet
2023 Best Point of Sale Product by Fintech Breakthrough

But what you’ll find us gleaming about the most is the recognition from our own customers, particularly our sky-high NPS rating of 79. (For reference, the average score is 44 for financial services and 36 for SaaS companies.)

As a result of our efforts in building this healthy company culture, we’ve been nominated to several Great Places to Work lists, such as Best Small Workplaces, Best Workplaces in the Bay Area, and Best Workplaces in Financial Services & Insurance.

Like any startup, we’re in it for the long haul, and we’re looking for people willing to join our journey of building something special together.

This process starts with our company values, which guide us in everything we do — and have played a critical role in our success. We valiantly abide by them, and would expect you to do the same:

Put customers first (that’s our M.O.)
Act fast (leverage our startup environment).
Lead the way (show and tell).
Take ownership (everyone is hands-on here).
Be a good human (no egos, build financial products that do right by people).

Learn more about our values here.

Our Engineering Team Principles

Everyone is an engineer. No matter what their title is, everyone contributes to the code. Everyone delivers.

Initiative and ownership. We want every team member to lead the work they do. Design the best solutions and implement them. Ask for help from others when you need it.

One team. We are low ego and support each other.

Learning and growth. We believe growth is a huge motivator. We want everyone on the team to have an opportunity to learn and grow in their career. If you are smart and want to learn, you should be with us even if you don't have all the skills we need at the moment.

Check out this post from our blog where we go into more detail about these principles.

The Role

We are looking for a responsible IT specialist to ensure Wisetack employees are empowered with secure, compliant IT solutions.

Responsibilities

Own management of access to corporate systems (e.g. Okta, Google Workspace, Slack, Jira,1Password) and perform regular access audits.
Partner with our IT managed service provider to ensure smooth helpdesk operations and hardware management.
Monitor SOC2 compliance and ensure timely resolution of issues.
Collaborate with DevOps and Security Engineering teammates to integrate technology solutions that empower Wisetack employees to work securely and efficiently.
Continuously improve Wisteack’s technology choices and usage including requirement generation, procurement, vendor planning and roll out, and stakeholder coordination.

Our Technologies:

Core: Okta, Google Workspace, Slack, Zoom, 1Password
MDM: Iru/Kandji, Intune
Engineering Infrastructure: Gitlab, Terraform, AWS, Datadog

Requirements

Strong Experience with our technologies (e.g. Okta, Google Workspace, Slack, Zoom).
Strong Experience using MDM solutions primarily with Apple environments.
Experience working with compliance frameworks (e.g. PCI, SOC2, HIPAA).
Experience performing IT Support and using help desk ticketing systems (e.g. Jira Service Management).
Experience with managing Identity solutions (e.g. Okta, SSO/SAML).
Familiarity with IT Service Management best practices.
Familiarity with endpoint security solutions.

Conclusion

The range of base salary for the position is between $83,300 - $116,600 plus equity, and benefits. Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level and competencies.

Spend a little time on our About Us page and check out our Press page and our blog for more. If you think this might be a fit, we’d love to hear from you!

This hiring process utilizes artificial intelligence tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making. Our data practices are described in Wisetack’s Privacy Policy.