Join LangChain as an IT Systems Administrator to manage our SaaS stack and automate processes in a fast-growing startup environment.
Posted by employer 1 day ago
First seen on Joblaze 3 hours ago
Last verified on the company career page 3 hours ago
Skills & Technologies
What you'll build
Must have
Nice to have
AI in the day-to-day
Hands-on experience using AI tools like Claude and ChatGPT as part of day-to-day workflow.
Requirements
Not disclosed in this posting: visa sponsorship.
Benefits
Joblaze summary
The IT Systems Administrator at LangChain is responsible for managing the daily operations of the company's SaaS stack, including maintenance, configuration, and troubleshooting. This role requires proficiency in various tools and platforms, such as Google Workspace and Okta, along with a strong focus on automation and scripting to streamline processes. Ideal candidates should have at least three years of experience in IT systems administration, preferably in a startup environment, and be comfortable navigating ambiguity. The position is part of a founding IT team that plays a crucial role in supporting LangChain's growth and operational efficiency.
Joblaze insights
Quick facts
From the original posting
We're hiring an IT Systems Administrator to join the founding IT team in San Francisco. You'll run most of our SaaS stack day to day, from maintenance and configuration changes to access and troubleshooting. You'll also build the automation that keeps that stack running as we grow.
This is a role for someone who does a bit of everything: helping an employee that’s locked out, shipping a terraform change, and building an automation that removes a manual task. The ideal candidate has startup experience, is comfortable with ambiguity, and heavily leans into automation.
SaaS Administration
Own the day-to-day administration of our SaaS stack, including maintenance, configuration changes, and license management
Administer LangSmith, our product, and use APIs to automate admin work
Administer identity and permissions across core SaaS platforms such as Google Workspace, Slack, GitHub, Zoom, and Microsoft 365
Automation and Tooling
Develop scripts, integrations, and reusable workflows using low or no code tools
Connect systems through APIs and event-driven workflows to reduce manual work
Identity Management
Administer Okta and user access
Manage Okta group rules that help define our RBAC policy
Establish repeatable standards and automation for employee lifecycle, group management, application provisioning, and access reviews
Client Platform Administration
Administer our MDM platform, Iru, to enforce policy configurations, patching, zero-touch deployment, and custom desktop environment configurations
Automate the hardware lifecycle from procurement, assignment, return, and recycling
Core IT Operations
Provide hands-on troubleshooting and support to employees in the office and remotely across hardware, software, networking, and SaaS tools
Build and maintain the harness for our AI ITSM agent, including the tools, playbooks, and knowledge it needs to resolve issues on its own
Write documentation and playbooks, and use recurring support issues to guide what to automate next
3+ years of experience in IT systems administration or IT engineering, ideally at a fast-growing startup
Experience administering a broad SaaS stack that includes Google Workspace, Slack, Notion, and AI tools like Claude and ChatGPT
Hands-on experience administering Okta, including SSO, SCIM provisioning, and Okta Workflows
Comfort with REST APIs, webhooks, and API authentication methods
Experience using coding agents (e.g. Claude Code) as part of your day-to-day workflow
Experience with a macOS MDM platform and endpoint security tooling
Solid networking fundamentals (TCP/IP, DNS, DHCP, VPNs, wireless)
Clear communication, with patience for non-technical users
Annual salary range: $150,000-$170,00 USD
Standard company text repeated across LangChain's postings is omitted here.