Knowledge and Support Readiness Manager, Waymo Rider Support
Posted by employer 4 days ago
First seen on Joblaze 3 days ago
Last verified on the company career page 3 days ago
Not disclosed in this posting: compensation, years of experience, visa sponsorship.
Joblaze summary
In this role, the Knowledge and Support Readiness Manager at Waymo focuses on enhancing the support team's capabilities by developing training materials and ensuring that staff are well-equipped to assist riders effectively. Key skills include expertise in knowledge management, training development, and a strong understanding of customer support processes. This position is ideal for someone with a background in support operations and a passion for improving customer experiences, particularly in a tech-driven environment. Waymo's commitment to innovation in autonomous driving adds a unique dimension to the team's mission.
Joblaze insights
- Listed 3 days ago on Joblaze — tracked directly from Waymo's career page.
- Waymo has 349 other open roles including Machine Learning Engineer - Mapping, Research Scientist, Map Scalability, Recruiter.
Quick facts
- Is the Knowledge and Support Readiness Manager, Waymo Rider Support role remote?
- No — this is an on-site role in Tempe, AZ, United States.
- Where is the role based?
- Waymo is hiring for this position in Tempe, AZ, United States.
- What seniority level is this role?
- Waymo targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Knowledge and Support Readiness Manager, Waymo Rider Support role at Waymo.