Join Stripe's global legal operations team to enhance compliance and user support while building new operational capabilities.
Posted by employer 1 day ago
First seen on Joblaze 1 day ago
Last verified on the company career page 9 hours ago
What you'll build
- Review and validate reports of violations
- Support users' concerns and provide customer service
- Analyze current processes and initiate changes
- Respond to reports submitted by legal entities
- Collaborate with other Stripe teams
Must have
- 2 - 4 yrs of experience in customer support and technical support
- Excellent communication skills, both written and verbally
- Critical thinking and problem solving skills
- Process-oriented mindset
- Ability to prioritize in a dynamic space
Nice to have
- Prior experience or knowledge in user support
- Prior experience in troubleshooting
- Prior experience working on projects or process improvement initiatives
Requirements
- Experience
- 2–6 years
Not disclosed in this posting: compensation, work arrangement, visa sponsorship.
Joblaze summary
In this role, the Legal/Corporate Compliance Operations Associate at Stripe will focus on reviewing compliance reports, addressing user concerns, and enhancing operational processes to improve user experience. The position requires strong communication skills and a background in customer support, ideally with 2 to 6 years of experience in user-facing operations. This role is suited for individuals who thrive in dynamic environments and possess a problem-solving mindset, contributing to the establishment of a new operational team at Stripe.
Joblaze insights
- Listed yesterday — first seen on Joblaze September 30, 2026. Last confirmed on Stripe's careers page October 2, 2026.
Quick facts
- How much experience is required?
- 2–6 years of relevant experience for this Legal/ Corporate Compliance Operations Associate role.
- What seniority level is this role?
- Stripe targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Legal/ Corporate Compliance Operations Associate role at Stripe.
From the original posting
Who we are
About the Team
Stripe's global legal operations team is dedicated to delivering an exceptional support experience for legal entities, law firms, and government agencies reporting compliance violations and policy non-adherence. The team plays a vital role in managing and ensuring compliance with various legal requests and requirements that Stripe users must regularly follow.
What You’ll Do
Stripe is launching Stripe Delivery Centers - a global team to design, implement and grow Stripe’s operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, driving process improvements and want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe’s growth. If you like challenging, scaled problems and are interested in helping users feel secure and supported while they navigate their complaints - let us know!
Responsibilities:
- Review and validate reports of violations flagged by various agencies while ensuring compliance to law and regulatory board.
- Support users' concerns and provide exceptional customer service.
- Analyze current processes and initiate changes aimed at scaling operations and enhancing user experience.
- Respond to reports submitted by legal and government entities via email.
- Collaborate closely with other Stripe teams to enhance product offerings and improve messaging around new products and features.
- Gather unique insights into how thousands of businesses using Stripe operate and scale.
- Gain a comprehensive understanding of Stripe's operations from the ground up and contribute to the organization's future impact.
- Play a key role in establishing a new team and fostering an operational culture at Stripe.
- Partner with global operations specialists or business process owners to manage critical workflows effectively.
Who You Are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum Requirements
- You have a user first mindset and are energized by the challenge of solving difficult problems
- You have 2 - 4 yrs of experience in customer support and technical support.
- You have excellent communication skills, both written and verbally
- You excel in critical thinking and problem solving
- You might have close to 2 to 6 years of experience in customer service or internal/external user-facing operations
- You enjoy learning about products and processes, you are an organized, self-starter with passion for finding solutions to our user’s challenges
- You are able to identify opportunities to improve operational efficiency
- You have a process-oriented mindset and ability to get things done
- You enjoy working in an in-office environment with strong cross team collaboration and support
- You are able to prioritize and enjoy working in a dynamic space
- You are humble and have a proven track record for working well across teams and with external partners
Preferred qualifications
- Prior experience or knowledge in user support
- Prior experience in troubleshooting
- Prior experience working on projects or process improvement initiatives
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