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Manager, Learning & Certification Architecture

Lead the learning and certification strategy at Harvey, shaping how customers learn and engage with the product.

Location
San Francisco, United States
Compensation
$140k–$216k/yr
Level
lead
Type
full time

Posted by employer 7 hours ago

First seen on Joblaze 1 hour ago

Last verified on the company career page 1 hour ago

What you'll build

  • Build a leveled, persona-based curriculum
  • Define Harvey certification competencies and exam design
  • Diagnose learning needs and produce content
  • Design production workflows and instructional standards
  • Guide designers and certification developer

Must have

  • 5+ years in learning experience design
  • 2+ years leadership experience
  • Track record of building a curriculum or certification program
  • Hands-on production skill in writing, video or audio
  • Experience running a CMS and an LMS

Nice to have

  • Experience teaching lawyers or other professionals
  • Familiarity with CLE accreditation

AI in the day-to-day

Fluency with AI tools in your own work, and experience designing workflows where models draft and people review.

Requirements

Experience
5+ years

Not disclosed in this posting: work arrangement, visa sponsorship.

Joblaze summary

The Manager of Learning & Certification Architecture at Harvey AI is responsible for developing and implementing a comprehensive learning strategy that caters to various user personas, ensuring effective knowledge transfer and certification processes. This role requires expertise in instructional design and hands-on content creation, utilizing AI tools to streamline workflows and maintain high-quality standards. Ideal candidates will have significant experience in learning experience design, particularly in technical environments, along with a proven ability to lead teams and build curricula from the ground up.

Joblaze insights

  • Listed today — first seen on Joblaze October 24, 2026. Last confirmed on Harvey AI's careers page October 24, 2026.
  • This exact title is also open at 1 other location at Harvey AI: New York, United States.
  • Salary band is below the typical range for Management roles (median ~$170,000).
  • Starts above 5% of 93 comparable lead management roles in United States that list AI/ML we track (median $240,000 across 40 companies). See AI/ML salary trends
  • AI/ML appears in 26.5% of 600 comparable lead management roles in United States; Instructional Design appears in 0.2% of 600 comparable lead management roles in United States.

Quick facts

What's the salary range?
Harvey AI lists $140,000–$216,000 for this role.
How much experience is required?
At least 5 years of relevant experience for this Manager, Learning & Certification Architecture role.
What's the tech stack?
Joblaze extracted these technologies from the posting: AI/ML, Certification, Instructional Design, Learning Architecture, content production, learning experience design.
What seniority level is this role?
Harvey AI targets lead candidates for this position.
Is this full-time or contract?
Full-time for this Manager, Learning & Certification Architecture role at Harvey AI.

From the original posting

Role Overview

We’re hiring a Manager, Learning & Certification Architecture to define how customers learn Harvey and to build the system that produces that learning at scale. You’ll own the learning and certification strategy across Harvey Academy, the Help Center and in-product education: who we teach, what each persona needs to be able to do, and which format fits each learning problem. Harvey ships new product every week, so you’ll also design the agentic workflows that draft content from product sources, set the quality bar and review steps every piece passes before it publishes. This is a hands-on leadership role: you’ll build content yourself while guiding a team of learning experience designers and a certification developer.

What You'll Do

  • Build a leveled, persona-based curriculum for associates, partners, knowledge managers, in-house counsel and administrators, with clear outcomes and assessments from first use to certified practitioner.

  • Define what Harvey certification means: competencies, exam design, pass standards, recertification, and how credentials are issued and verified.

  • Diagnose each learning need, choose the right format (Help Center article, in-product walkthrough, video, course or exam), and produce content yourself in writing, video and audio.

  • Design the agentic production workflows, including the instructional standards the agents are built on and the review gates and rubrics content must pass before it publishes.

  • Own publishing, maintenance and localization across surfaces, working with Engineering and Localization so each product release reaches every asset it affects.

  • Guide the designers and certification developer, and work with Product, Product Marketing, Customer Success, Support and Legal Engineering on release readiness and learning success metrics.

What You Have

  • 5+ years in learning experience design, instructional design or learning architecture for a technical product, including 2+ years leadership experience.

  • A track record of building a leveled, persona-based curriculum or certification program from scratch, including competency models, assessments and pass standards.

  • Hands-on production skill in at least two of: long-form writing, video or audio.

  • Fluency with AI tools in your own work, and experience designing workflows where models draft and people review.

  • Experience running a CMS (e.g., Sanity) and and an LMS (e.g. Skilljar), and using learning data to set priorities and measure results.

  • Experience teaching lawyers or other professionals, or familiarity with CLE accreditation, is a plus.

Compensation

$140,000 - $216,000 USD

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