Investigate complex fraud cases and enhance detection systems in a dynamic, AI-driven environment.
Posted by employer 4 days ago
First seen on Joblaze 2 days ago
Last verified on the company career page 16 hours ago
Not disclosed in this posting: compensation, work arrangement, visa sponsorship.
Joblaze summary
The Marketplace Risk Operations Analyst at StockX investigates complex fraud cases, utilizing analytical skills to connect patterns across various accounts and transactions. Proficiency with fraud detection tools and a strong understanding of AI-driven environments are essential for this role, which suits candidates with over three years of experience in fraud operations or similar fields. The position emphasizes critical thinking and documentation, contributing to the enhancement of risk controls and enforcement strategies.
Quick facts
- How much experience is required?
- At least 3 years of relevant experience for this Marketplace Risk Operations Analyst (Night Shift) role.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: AI, Fraud Detection, SQL.
- What seniority level is this role?
- StockX targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Marketplace Risk Operations Analyst (Night Shift) role at StockX.
From the original posting
Help empower our global customers to connect to culture through their passions.
Why you’ll love this role
You're more than a case reviewer—you’re an investigator. You enjoy tackling complex fraud cases where the answer isn’t obvious, connecting signals across accounts, transactions, and behaviors to uncover larger patterns.
You work confidently with AI-powered tools, using your judgment to validate or challenge recommendations and help improve detection systems through structured feedback.
You're naturally curious about how fraud evolves and stays ahead of emerging threats, contributing insights that strengthen risk controls and enforcement strategies.
What you’ll do
- Investigate complex and escalated fraud cases across accounts, transactions, listings, buyers, and sellers that require human judgment.
- Identify coordinated fraud, abuse patterns, and emerging threats by connecting signals across accounts, devices, geographies, and transaction history.
- Surface actionable fraud trends, insights, and recommendations to Risk Operations and Enforcement teams.
- Review AI-generated case recommendations, make informed decisions on edge cases, and provide feedback to improve models and rules.
- Execute enforcement actions accurately and within SLA requirements.
- Document investigations with clear, evidence-based findings for escalations, policy reviews, and potential law enforcement requests.
- Identify detection gaps and improve fraud monitoring effectiveness.
- Contribute insights during calibration sessions and fraud pattern reviews.
About You
- 3+ years of experience in Fraud Operations, Trust & Safety, Risk Operations, or a similar investigative role.
- Hands-on experience with fraud detection tools such as SEON, Sardine, Sift, or similar platforms; SQL or BI tool knowledge is a plus.
- Strong analytical skills with the ability to identify patterns across accounts, geographies, and transaction behavior.
- Excellent written communication and investigation documentation skills.
- Comfortable working in human-in-the-loop AI environments, critically evaluating model recommendations rather than relying on them blindly.
Standard company text repeated across StockX's postings is omitted here.