Medical Assistant (“Care Counselor”)
Join Flagler Health as a Medical Assistant to support patient engagement and health monitoring in a fully remote role.
Posted by employer 1 year ago
First seen on Joblaze 6 days ago
Last verified on the company career page 16 hours ago
Requirements
- Experience
- 2+ years
- Education
- No formal education required
Not disclosed in this posting: seniority, visa sponsorship.
Benefits
Joblaze summary
In the role of Medical Assistant, also known as Care Counselor, the individual will engage with patients daily through calls and texts, facilitating their enrollment in remote therapeutic monitoring and documenting their health status. Key skills include proficiency with technology platforms and strong organizational abilities, alongside a certification as a Medical Assistant and at least two years of relevant experience. This position is well-suited for those with a background in healthcare who can work independently in a remote environment. Flagler Health is in a growth phase, focusing on innovative musculoskeletal care solutions.
Joblaze insights
- Listed 6 days ago on Joblaze — tracked directly from Flagler Health's career page.
- Flagler Health has 23 other open roles including Finance Associate, Senior Fullstack Engineer - RCM, Executive Assistant.
Quick facts
- Is the Medical Assistant (“Care Counselor”) role remote?
- Yes — Flagler Health lists this as a fully remote position.
- What's the salary range?
- Flagler Health lists $20–$20 for this role.
- How much experience is required?
- At least 2 years of relevant experience for this Medical Assistant (“Care Counselor”) role.
- Is this full-time or contract?
- Contract for this Medical Assistant (“Care Counselor”) role at Flagler Health.
From the original posting
Flagler Health is building the clinical operating system for modern musculoskeletal care.
We partner with MSK provider groups and specialty clinics to help them grow, operate more efficiently, and deliver better longitudinal care across patient acquisition, clinical workflows, and ongoing patient engagement. Our platform sits at the intersection of care delivery and clinic operations, helping providers capture more value across the full patient lifecycle.
We’ve recently raised our Series B and are entering our next phase of growth.
Responsibilities:
● Facilitate the enrollment of patients into our RTM (Remote Therapeutic Monitoring) using Flagler’s portal.
● Make daily calls and text messages to patients to document patient health status and keep them engaged.
● Assist in the collection and documentation of patient health information, including histories, health status and new symptoms.
● Support patients by sending health pointers (stretches, meditation videos, light exercises).
● Maintain strict confidentiality in handling patient information, adhering to HIPAA regulations and company policies.
Expectations:
● Punctuality and reliability.
● Access to laptop with working microphone, camera, and reliable internet connection.
● Access to a quiet space to work full time.
Requirements:
● Certification as a Medical Assistant (CMA (AAMA) Exam) - nationally certified.
● 2+ years of experience working as an MA in office or remote
● Proficiency with technology such as Zoom, Slack, and online enrollment platforms.
● Strong organizational skills and the ability to manage multiple tasks efficiently.
● Excellent communication skills, both verbal and written, with a focus on empathy and patient support.
● Ability to work independently in a remote setting, showing initiative and self-motivation.
● Familiarity with HIPAA regulations and a commitment to maintaining patient privacy.
Preferred Medical Specialty:
● Neurology
● Orthopedics
● Physical & Rehabilitation Medicine
● Sports Medicine
What We Offer:
● A fully remote work environment, allowing for flexibility and work-life balance.
● Opportunities for professional growth and development within a rapidly growing tech-driven company.
● A supportive and inclusive culture that values different opinions and fosters innovation.
Pay: $20.00 per hour, contractor position.
Join us in transforming healthcare and making a real difference in patients' lives!
Our Values:
This is what you can expect of your teammates at Flagler:
Owner: We own our work like founders. We don't wait to be asked, and we pick up the problem nobody else has.
Builder: We like making things from scratch. We don't need a playbook to start, and we'd rather ship a rough first version than wait on a perfect spec.
Fast: We make quick decisions. We favor progress and respect process.
Transparent: We communicate directly. We value merit and honesty, and we challenge assumptions, including our own.
Curious: We explore new approaches and ask "why" often.