Be the first point of contact for neighbors and guests, enhancing their experience and managing community operations at Flow.
Posted by employer 1 month ago
First seen on Joblaze 1 week ago
Last verified on the company career page 1 day ago
Not disclosed in this posting: compensation, seniority, years of experience, work arrangement, visa sponsorship.
Joblaze summary
The Member & Community Experience Associate plays a crucial role in shaping the first impressions of residents and visitors by managing check-ins, resolving issues, and overseeing lobby operations. This position requires strong problem-solving skills and a knack for creating welcoming environments, as it blends operational tasks with community engagement. Ideal candidates are likely to have experience in customer service or hospitality, and they should be comfortable in a dynamic, people-focused setting. Flow emphasizes a holistic approach to living, making this role integral to fostering a vibrant community.
Quick facts
- Is this full-time or contract?
- Full-time for this Member & Community Experience Associate role at Flow.
From the original posting
About the Company
At Flow, we’re reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We’re building a new kind of living experience: one that’s flexible, connected, and designed to create genuine community and real value for the people who call Flow home.
Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we’re creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place.
About the Role
The Member & Community Experience Associate is the first person neighbors, guests, and visitors
encounter — and the tone they set lasts. This isn't a front desk job in the conventional sense. It's an
operations role that happens at the front of the building: checking people in, resolving problems,
managing access, handling packages, supporting moves, and keeping the lobby as a physical
expression of what Flow believes a home should feel like.