Manage day-to-day operations of the SpaceX merchandise store, ensuring excellent customer service and inventory management.
Posted by employer 5 days ago
First seen on Joblaze 4 days ago
Last verified on the company career page 8 hours ago
Requirements
- Experience
- 1+ years
- Education
- High school
Not disclosed in this posting: compensation, visa sponsorship.
Joblaze summary
The Merchandising Associate at SpaceX manages the daily operations of the merchandise store, focusing on inventory management, customer service, and maintaining a visually appealing retail environment. Key skills include experience in retail operations, familiarity with inventory systems, and strong communication abilities. This role is ideal for individuals with a background in retail or customer-facing positions, particularly those who thrive in fast-paced settings. The position supports a dynamic team dedicated to enhancing the SpaceX brand experience.
Joblaze insights
- Listed 4 days ago on Joblaze — tracked directly from SpaceX's career page.
- SpaceX has 2449 other open roles including Avionics Systems Engineer (Starship), Battery Engineer (Falcon & Dragon), Avionics Wire Harness Technician (Starship).
Quick facts
- Is the Merchandising Associate (Starbase) role remote?
- No — this is an on-site role in Starbase, TX.
- How much experience is required?
- At least 1 year of relevant experience for this Merchandising Associate (Starbase) role.
- Where is the role based?
- SpaceX is hiring for this position in Starbase, TX.
- What seniority level is this role?
- SpaceX targets junior candidates for this position.
- Is this full-time or contract?
- Full-time for this Merchandising Associate (Starbase) role at SpaceX.
From the original posting
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
MERCHANDISING ASSOCIATE
This role owns the day-to-day operations of the SpaceX merchandise store, ensuring consistent execution of processes, accurate inventory management, strong customer service, and a high-quality retail experience for employees and visitors. The Merchandise Associate supports both routine store operations and merchandise needs for events and activations.
RESPONSIBILITIES:
- Execute daily store operations, including opening and closing procedures, cash handling, and maintaining a clean, organized, and presentation-ready retail environment
- Manage inventory at the store level, including receiving shipments, stocking product, conducting cycle counts, organizing storage, and escalating discrepancies or shortages
- Provide excellent customer service by assisting employees and visitors with product selection, answering questions, and processing sales accurately through the POS system
- Maintain visual merchandising standards by restocking displays, rotating product, and executing planograms and brand-immersive setups
- Support merchandise needs for company events, launches, activations, and special programs as assigned
- Follow established processes and best practices to ensure consistent, efficient, and scalable store operations
- Complete required reporting, including sales summaries, inventory updates, and maintenance or facilities requests
- Partner with the Merchandise Store Manager and cross-functional teams to support new product drops, promotions, and continuous improvement initiatives
BASIC QUALIFICATIONS:
- High school diploma or equivalency certificate
- 1+ years of experience in retail, merchandise, inventory, or customer-facing operations
PREFERRED SKILLS AND EXPERIENCE:
- Prior experience in a branded retail or merchandise store environment
- Hands-on experience with visual merchandising, planogram execution, product displays, and pop-up activations
- Experience supporting events, activations, or pop-up retail
- Familiarity with inventory receiving, cycle counting, and discrepancy resolution
- Previous experience in a high-volume or high-traffic retail setting
- Experience with POS systems and basic inventory management software
- Excellent verbal communication and customer service skills
- Comfortable working in a fast-paced, high-visibility environment
ADDITIONAL REQUIREMENTS:
- Ability to work flexible hours, including early mornings, evenings, weekends, and launch/event days as needed
- Must be able to work overtime
- Ability to carry large, heavy items unassisted (up to 25lbs)
- Must have the ability to stand for periods up to 8-12 hours a day
ITAR REQUIREMENTS:
- To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.