Mission Manager, International Systems (Starshield)

MISSION MANAGER, INTERNATIONAL SYSTEMS (STARSHIELD)

Starshield leverages SpaceX’s Starlink technology and launch capability to support national security efforts. While Starlink is designed for consumer and commercial use, Starshield is designed for government use, with an initial focus on earth observation, communications, and hosted payloads.

As a member of our Mission Management team, you will serve as a core point of contact for customers from early education about Starshield communications to supervision of in-depth and scaled deployments of Starshield User Products. You’ll support new business proposals from initial requirements verification through successful integrations of hardware, software, and networks. You’d work within a team of other Mission Integration Engineers and Mission Managers, on the same program and across related efforts, to ensure total alignment of your work. You would also work closely with disciplines across SpaceX such as hardware engineering, software, network operations, security, sales, and account management to ensure customer mission success. Specifically, you will focus on the execution of foreign government and military solutions.

RESPONSIBILITIES:

• Serve as the customer interface at meetings, tests, and reviews to develop integration plans, assist in architectural overviews, and ensure customer success when building out communications and data systems.
• Ensure contract deliverables are completed on-time and per customer expectations, distill customer requirements into actionable development objectives.
• Work with all internal and external stakeholders to drive prototype development. Collaborate with subsystem representatives across team boundaries to consider all necessary trades and ensure end-to-end mission success.
• Support all phases of the program from pre-sales consultations, integrations, testing, troubleshooting and steady state operations. This will include educating the customer on our designs and methodologies.
• Project manage network centric features for Starshield customers, interface with network and software engineering teams to develop turnkey solutions for customers using existing products, or spur new product development to fill gaps.

BASIC QUALIFICATIONS:

• Bachelor's degree in an engineering discipline.
• 5+ years of experience working in the aerospace or defense industry.
• 5+ years of technical project management and/or systems engineering experience.
• Experience working with satellite communications networks and IP networks.

PREFERRED SKILLS AND EXPERIENCE:

• Demonstrated ability to work under pressure and deliver reliable and expeditious results across multiple parallel priorities.
• Highly detail oriented, hardworking, and professional with excellent written and verbal technical communication skills.
• Proficiency in network engineering (LAN/WAN, routing, IP transit)
• Data science proficiency (SQL or equivalent)
• Strong penchant for innovation in process improvement and system design.
• Positive, “can-do” attitude, self-starter, and ability to work in a high pace dynamic environment.
• Strong analytical, verbal, and written skills.
• Experience working with foreign governments.

ADDITIONAL REQUIREMENTS:

• Must pass DoD level background checks for entry into various government facilities.
• Ability to travel up to 50% of the time.
• Active Top Secret or TS/SCI clearance, or the ability to obtain one

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law.