Drive operational programs and improvements at Handshake, a fast-growing company in the AI economy.
Posted by employer 1 day ago
First seen on Joblaze 1 day ago
Last verified on the company career page 1 day ago
What you'll build
- Own execution of operational workstreams
- Pull, organize, and analyze data
- Monitor key metrics and operational queues
- Identify and help implement process improvements
- Partner with cross-functional teams on ad hoc requests
Must have
- 1+ years of experience in operations or similar role
- Strong analytical skills
- Comfort operating with ambiguity
- Strong organizational skills
- Clear written communication skills
Nice to have
- Prior exposure to Central Operations' core functions
- Experience using SQL or other data analysis tools
- A track record of taking ownership and driving improvements
AI in the day-to-day
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Requirements
- Experience
- 1+ years
Not disclosed in this posting: compensation, work arrangement, visa sponsorship.
Benefits
Joblaze summary
The Operations Associate at Handshake plays a crucial role in executing operational programs across various functions, focusing on data analysis to identify and resolve issues. This position requires strong analytical skills and familiarity with data tools like SQL, as the associate will monitor key metrics and drive process improvements. Ideal candidates have at least a year of experience in operations or a similar analytical role and are comfortable navigating ambiguity. The role offers significant ownership and collaboration with cross-functional teams to enhance operational efficiency.
Joblaze insights
- Listed yesterday — first seen on Joblaze September 23, 2026. Last confirmed on Handshake's careers page September 23, 2026.
Quick facts
- How much experience is required?
- At least 1 year of relevant experience for this Operations Associate role.
- What seniority level is this role?
- Handshake targets junior candidates for this position.
- Is this full-time or contract?
- Full-time for this Operations Associate role at Handshake.
From the original posting
In 2025, we started Handshake AI and built the fastest-growing AI data business in history. We work directly with frontier AI lab researchers to create evaluations, publish benchmarks, and push the boundary of data. We've grown from $0 to ~$1B run rate and pay ~$60M to over 30K individuals every month.
Why join Handshake now:
Shape how every career evolves in the AI economy, at global scale, with impact your friends, family and peers can see and feel
Partner hand-in-hand with world-class AI labs, Fortune 500 partners and the world's top educational institutions
About The Role
The Operations Associate drives execution of operational programs across Central Operations' core functions — Contractor Operations, Marketplace & Allocations, Trust & Safety, and Pay. This is an individual contributor role with real ownership over the workstreams you touch: you'll dig into the data, spot what's not working, and drive improvements forward, working closely with Operations Program Managers and cross-functional partners to keep programs running smoothly.
Own execution of operational workstreams across Central Operations functions, using judgment on how best to get the work done
Pull, organize, and analyze data to identify trends, gaps, and opportunities for improvement
Monitor key metrics and operational queues, and drive resolution of issues within your scope — not just flagging them upward
Identify and help implement process improvements, not just document existing ones
Own day-to-day escalations and requests, using judgment on when to resolve directly versus loop in others
Partner with cross-functional teams on ad hoc requests and initiatives
You Have
1+ years of experience in operations, business support, or a similar analytical individual-contributor role
Strong analytical skills, with the ability to use data to inform decisions and drive action
Comfort operating with ambiguity, using judgment to figure out the right approach rather than relying on a fixed playbook
Strong organizational skills and attention to detail
Basic proficiency in SQL or similar data tools, or strong willingness to learn quickly
Clear written communication skills for documenting work and driving alignment with stakeholders
Bonus points:
Prior exposure to one of Central Operations' core functions — Contractor Operations, Marketplace & Allocations, Trust & Safety, or Pay
Experience using SQL or other data analysis tools
A track record of taking ownership and driving improvements without heavy oversight
We Offer
Handshake delivers benefits that help you feel supported and thrive at work and in life.
🎯 Ownership: Equity in a fast-growing company
💰 Financial Wellness: 401(k) match, competitive compensation, financial coaching
💝 Wellbeing: Medical, dental, and vision, mental health support, $500 wellness stipend
📚 Growth: $2,000 learning stipend, ongoing development
🤝 Connection: Team outings & referral bonuses
Standard company text repeated across Handshake's postings is omitted here.