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Outreach Specialist, CACP

Support the Comprehensive Advance Care Planning program through high-volume outreach and patient education in a remote role.

Location
United States
Compensation
Not disclosed
Level
Not specified
Type
Remote

Posted by employer 1 week ago

First seen on Joblaze 1 day ago

Last verified on the company career page 1 day ago

Apply at Aledade → Save job Scanned from aledade.com

What you'll build

  • Manage outbound scheduling
  • Handle inbound inquiries
  • Educate patients about CACP
  • Address patient reluctance
  • Schedule facilitation appointments

Not disclosed in this posting: compensation, seniority, years of experience, visa sponsorship.

Joblaze summary

The Outreach Specialist for the Comprehensive Advance Care Planning program engages with patients through high-volume outreach, managing both scheduling and inquiries. This role requires strong communication skills and the ability to follow established protocols while providing empathetic support to patients. It is well-suited for individuals with experience in customer service or healthcare, particularly those who can navigate sensitive conversations. The position allows for remote work, accommodating candidates across various US time zones.

Joblaze insights

  • Listed yesterday — first seen on Joblaze September 23, 2026. Last confirmed on Aledade's careers page September 23, 2026.

Quick facts

Is the Outreach Specialist, CACP role remote?
Yes — Aledade lists this as a fully remote position.

From the original posting

The CACP Outreach Specialist is the first step in the patient journey and supports the Comprehensive Advance Care Planning (CACP) program through high-volume inbound and outbound outreach. The role primarily manages outbound scheduling and inbound inquiries; educates patients about CACP; addresses reluctance with empathy and professionalism; and schedules facilitation appointments. The specialist follows approved scripts, workflows, SOPs, job aids, privacy requirements, and quality standards while balancing patient-centered service with daily performance expectations.   We are flexible with respect to geographic location, and the ideal candidate will be comfortable working remotely/work from home across US time zones.

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