People Engagement Program Manager
Manage employee engagement programs at Twitch, enhancing connections and experiences for employees throughout their lifecycle.
AI in the day-to-day
Experience using AI to enhance your workflow
Requirements
- Experience
- 4+ years
- Education
- Bachelor's degree
Benefits
Joblaze summary
The People Engagement Program Manager at Twitch is responsible for overseeing various employee engagement initiatives, including the New Employee Experience and mentorship programs. This role requires strong program management skills, particularly in managing multiple projects simultaneously while utilizing data to assess effectiveness and drive improvements. Ideal candidates have a background in program management or HR, with experience in vendor management and a knack for clear communication. The position is part of a collaborative team focused on enhancing employee connections within a dynamic, community-driven environment.
Joblaze insights
- Listed 23 days ago on Joblaze — tracked directly from Twitch's career page.
- Twitch has 62 other open roles including Software Engineer I, Payments, Senior Tax Analyst - Tax Operations, Senior Manager, Business Development.
- Salary band is below the typical range for Management roles (median ~$185,000).
Quick facts
- Is the People Engagement Program Manager role remote?
- No — this is an on-site role in San Francisco, CA.
- What's the salary range?
- Twitch lists $81,600–$142,800 for this role.
- How much experience is required?
- At least 4 years of relevant experience for this People Engagement Program Manager role.
- Where is the role based?
- Twitch is hiring for this position in San Francisco, CA.
- What seniority level is this role?
- Twitch targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this People Engagement Program Manager role at Twitch.
From the original posting
About Us:
Twitch is the world's biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.
We're about community, inside and out. You'll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We're on a quest to empower live communities, so if this sounds good to you, see what we're up to on LinkedIn and X, and discover the projects we're solving on our Blog.
About the Role:
As a Program Manager, you will serve as an individual contributor on the PEP team, reporting to the Head of People Engagement & Performance. You'll manage a series of programs centered around how employees connect to Twitch (to the company, to each other, and to the product) across their entire lifecycle.
You Will:
- Own end-to-end program management of the Engagement portfolio, including the New Employee Experience, Tenure Recognition, the Mentorship Program, and Twitch Clubs
- Project manage Twitch's company-wide listening mechanism, the annual Purple Pulse Engagement Survey, end to end.
- Keep a distributed workforce informed and aligned by producing the bi-weekly Staff Brief and Manager Monthly newsletters, and maintaining Twitch's Role Guideline Repository on ServiceNow.
- Manage relationships with our swag vendors end to end, from procurement through ongoing partnership.
- Modernize the portfolio, evolving the new employee experience, recognition, and mentorship programs and scaling delivery through AI-enabled automation
- Define success metrics, drive timely decisions, and proactively identify and mitigate risks to keep every program on track and continuously improving.
You Have:
- 4+ years in program management, employee engagement, communications, L&D, or a related people/HR function.
- Bachelor's degree or equivalent professional experience.
- A track record managing concurrent programs with distinct audiences and competing timelines while proactively clearing blockers.
- Experience owning programs end to end, from planning and stakeholder alignment through delivery and measurement, where the solution may not be fully defined.
- Strong written, visual, and verbal communication skills, with the ability to turn requirements into clear documentation, compelling content, and regular stakeholder updates.
- Experience with vendor management, including procurement and contracting
- Comfort using data to measure program effectiveness and inform improvement.
- Experience using AI to enhance your workflow
Bonus Points
- Experience with survey platforms (e.g., Peakon/Workday), ServiceNow content management, or learning/mentorship systems.
- Experience delivering hybrid and in-person employee experiences at scale.
- You watch, stream, or are genuinely curious about Twitch, gaming, or live entertainment.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Job ID: TW267
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Twitch values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates.