Is the People Generalist role remote?

Yes — Twilio lists this as a fully remote position.

What's the salary range?

Twilio lists CAD 90,800–CAD 113,500 for this role.

How much experience is required?

At least 3 years of relevant experience for this People Generalist role.

What seniority level is this role?

Twilio targets mid-level candidates for this position.

Is this full-time or contract?

Full-time for this People Generalist role at Twilio.

People Generalist at Twilio

Joblaze summary

In the role of People Generalist at Twilio, the individual will support HR functions for a senior team of around 300 product management employees, focusing on program execution and performance management. Key skills include data analysis, HR policy guidance, and the ability to manage sensitive information effectively. This position is well-suited for someone with over three years of HR experience, particularly in a go-to-market environment, who thrives in a fast-paced and evolving workplace. The role emphasizes collaboration across various HR functions and the use of AI tools to enhance efficiency.

Joblaze insights

Listed today — first seen on Joblaze October 7, 2026. Last confirmed on Twilio's careers page October 7, 2026.
Starts above 4% of 212 comparable mid management roles we track (median $120,000 across 105 companies).

Quick facts

Is the People Generalist role remote?: Yes — Twilio lists this as a fully remote position.
What's the salary range?: Twilio lists CAD 90,800–CAD 113,500 for this role.
How much experience is required?: At least 3 years of relevant experience for this People Generalist role.
What seniority level is this role?: Twilio targets mid-level candidates for this position.
Is this full-time or contract?: Full-time for this People Generalist role at Twilio.

From the original posting

Who we are

See yourself at Twilio

Join the team as Twilio’s next People Generalist.

About the job

This position is needed to support delivery of People priorities. This role supports a highly senior organization consisting of approximately 300 Product Management employees. You will be an integral part of the People Generalists team, reporting to the Global People Generalists Manager, and partnering closely with and supporting the work of international and functional HRBPs and COEs across the People team.

Twilio is looking for a People Generalist who lives the Twilio Magic and has a demonstrated track record of providing advice and assistance with HR queries in a wide variety of areas including benefits & compensation, offboarding, global mobility and employee relations.

Responsibilities

In this role, you’ll:

Partner with the HRBP team supporting our GTM and Marketing functions to support program roll-outs and on-going process execution
Analyse HR data and trends across the organisation they support (e.g. headcount, attrition, performance) to generate insights, trends and prepare clear and customised reports, metrics and presentation materials for HRBPs and senior leadership to support decision-making
Own and manage performance management cases end-to-end, partnering with managers to ensure fair, consistent, and timely outcomes in line with company policy
Coach and guide managers through the performance management process, providing advice, documentation support, and best practice to build manager capability and ensure a positive employee experience
Support HR Leader on ad hoc projects
Help to execute and where required lead business led initiatives (re-orgs, job role and level assessments, etc)
Partner cross functionally with key stakeholders: Talent Management, IT, ER, HR operations, Compliance, Recruiting, Compensation, etc. to ensure communications, program, and process alignment
Program Management- annual cyclical events such as calibration, pulse surveys etc
Maintain confidentiality of core HR data and projects

Required:

3+ years experience in an HR role partnering with a GTM org.
Ability to take initiative and be a self-starter
You are a decisive problem solver with a "get it done" attitude who will thrive in a fast-paced, sometimes ambiguous environment
Strong ability to make administrative and procedural decisions and exercise judgment with sensitive and confidential issues
Strong data analysis skills and ability to share recommendations with stakeholders
Data Storytelling: Connects internal data with external benchmarks to provide actionable executive insights
AI-Enabled Efficiency: Enhances productivity through the sensible and strategic usage of AI tools.
Demonstrates employee focus and managing proactive communication to ensure optimum HR support
Leads the alignment between GTM and marketing HRBPs and COEs to ensure programs are scalable and reflect unique functional needs.
Keen to continue learning and developing their skill set, having a growth mindset
Strong ability to identify process gaps and improvement opportunities

Desired:

Proficiency with HR systems, such as Workday and ServiceNow

Location

This role will be remote and based in Ontario, British Columbia or Alberta, Canada.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.

$90,800.00-$113,500.00 CAN
Target Bonus Percentage 12.5%

Twilio thinks big. Do you?

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Standard company text repeated across Twilio's postings is omitted here.

People Generalist

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