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Platform Technical Support Specialist

Location
United States
Compensation
Not disclosed
Level
Not specified
Type
Not specified

Posted by employer 2 days ago

First seen on Joblaze 1 day ago

Last verified on the company career page 1 day ago

Apply at Lyra Health → Save job Scanned from lyrahealth.com

AI in the day-to-day

Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform.

Not disclosed in this posting: compensation, seniority, years of experience, work arrangement, visa sponsorship.

Joblaze summary

The Platform Technical Support Specialist at Lyra Health is responsible for providing day-to-day technical assistance and troubleshooting for the company's AI-powered mental health platform. Key skills include proficiency in technical support, problem-solving, and familiarity with software systems. This role is well-suited for individuals with a background in IT support or customer service, particularly those who have experience in healthcare technology. Lyra Health is focused on transforming mental health care access, making this position integral to their mission.

From the original posting

About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.

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