Presales Architect
Join Twilio as a Presales Architect to drive technical wins and design scalable customer engagement solutions using Twilio's API platform.
Posted by employer 2 days ago
First seen on Joblaze 7 hours ago
Last verified on the company career page 7 hours ago
Skills & Technologies
What you'll build
- Lead technical discovery sessions
- Design communication workflows
- Develop technical demonstrations
- Mitigate technical risks
- Collaborate with product and engineering teams
Must have
- 5+ years of experience in presales, sales engineering, or solutions architecture
- Demonstrated proficiency in at least one mainstream programming language
- Hands-on experience integrating and troubleshooting RESTful APIs
- Exceptional presentation and communication skills
Nice to have
- Bachelor’s degree in Computer Science or related field
- Curious and willingness to work with ambiguity
Practical constraints
- Approximately 50% travel anticipated
AI in the day-to-day
We use Artificial Intelligence (AI) to help make our hiring process efficient.
Requirements
- Experience
- 5+ years
- Education
- Bachelor's degree
Not disclosed in this posting: compensation, visa sponsorship.
Benefits
Joblaze summary
In the role of Presales Architect at Twilio, the individual will engage with enterprise sales teams to understand complex client needs and design tailored communication solutions using Twilio's API platform. Key skills include proficiency in programming languages like Node.js or Python and experience with RESTful APIs, alongside strong communication abilities to convey technical concepts to diverse stakeholders. This position is ideal for candidates with over five years in presales or solutions architecture, particularly within the SaaS sector, who thrive in a collaborative environment.
Joblaze insights
Quick facts
- Is the Presales Architect role remote?
- Yes — Twilio lists this as a fully remote position.
- How much experience is required?
- At least 5 years of relevant experience for this Presales Architect role.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: C++, Java, Node.js, Python, RESTful APIs.
- What seniority level is this role?
- Twilio targets senior candidates for this position.
- Is this full-time or contract?
- Full-time for this Presales Architect role at Twilio.
From the original posting
Who we are
See yourself at Twilio
Join the team as Twilio’s next Presales Architect.
About the job
This position is needed to drive technical wins and design scalable customer engagement solutions using Twilio's API platform.
As a Presales Architect, you will act as the trusted technical advisor for our most strategic enterprise prospects. You will bridge the gap between complex business problems and Twilio's powerful communication APIs, crafting innovative architectures that drive customer success. By partnering closely with the sales team, you will lead technical discovery, build compelling proofs-of-concept, and demonstrate how Twilio can transform a company's customer engagement strategy.
Responsibilities
In this role, you’ll:
- Partner with enterprise sales executives to lead technical discovery sessions, understanding complex business requirements and translating them into comprehensive Twilio solutions.
- Design and architect scalable, secure, and resilient communication workflows using Twilio's suite of APIs (SMS, Voice, Video, Flex, etc.) tailored to client-specific use cases.
- Develop and deliver compelling technical demonstrations, custom prototypes, and proofs-of-concept (POCs) that clearly articulate the business value of the Twilio platform.
- Mitigate technical risks and overcome objections during the sales cycle by providing authoritative guidance on security, compliance, integration patterns, and architectural best practices.
- Collaborate with product and engineering teams to relay critical market feedback, feature requests, and emerging trends from the field to influence the Twilio roadmap.
*Required:
- Experience: 5+ years of experience in a presales, sales engineering, or solutions architecture role, preferably within the CCaaS, CPaaS, or broader enterprise SaaS industry.
- Technical Skills: Demonstrated proficiency in at least one mainstream programming language (e.g., Node.js, Python, Java, or C#) and hands-on experience integrating and troubleshooting RESTful APIs.
- Soft Skills: Exceptional presentation and communication skills, with a proven ability to distill complex cloud architecture, web security, and enterprise integration concepts for both technical and C-level non-technical stakeholders.
Desired:
- Education: Bachelor’s degree in Computer Science, Software Engineering, or a related technical field, or equivalent practical industry experience.
- Curious and willingness to work with ambiguity.
Location
This role will be remote, and based in Singapore.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 50% travel is anticipated to help you connect in-person in a meaningful way.
Twilio thinks big. Do you?
.
.Standard company text repeated across Twilio's postings is omitted here.