Secure Every Identity, from AI to Human
Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.
This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.
As TDI Operations & Planning scales its capabilities and drives intelligent, data-driven decision-making across the organization, we are seeking a Principal Application Developer to join our team. This role will be responsible for designing and implementing an AI-first technology strategy focused on simplifying processes and workflows across TDI Operations & Planning. You'll architect scalable, intelligent solutions that streamline portfolio, financial, workforce, and software management, reporting, and analytics—all while embedding AI-driven automation and decision-making into the fabric of our work.
This role combines technical expertise in platform architecture and integration with strategic thinking, delivering outcomes through an AI-first mindset that prioritizes simplicity, automation, and intelligent insights.
Key Responsibilities - TDI System of Work Strategy & Architecture
- Define and drive the System of Work (SOW) technology strategy and standards across TDI Operations & Planning
- Design and architect scalable, integrated solutions that simplify and streamline Portfolio, Financial, Workforce Software Delivery, Workforce Planning, and Finance workflows within TDI
- Establish technology governance, best practices aligned with organizational standards
- Anticipate future business needs and ensure platform architecture can adapt to evolving requirements across TDI teams
AI-First Process & Workflow Simplification
- Champion an AI-first mindset in identifying opportunities to simplify complex processes and reduce manual work across TDI Operations & Planning
- Implement AI-driven analytics and insights that surface actionable intelligence from TDI operational data
- Build self-service, AI-enhanced capabilities that empower stakeholders to make faster, data-informed decisions with minimal friction
Reporting, Analytics & Business Intelligence
- Design and implement reporting and analytics frameworks across Portfolio, Software, Workforce, and Finance domains within TDI
- Build advanced dashboards and automated insights that provide real-time visibility into TDI program health, resource allocation, and operational performance
- Establish data governance standards and ensure consistency across TDI's multi-system environment
- Enable self-service analytics capabilities for TDI stakeholders while maintaining data integrity and security
AI Cost & Value Management
- Build comprehensive dashboards and reporting to monitor AI tool spend, usage, and ROI across TDI initiatives
- Implement cost optimization strategies to maximize business value from AI investments while controlling expenses
- Partner with finance and business leaders on AI budgeting and cost-benefit analysis for TDI-focused AI projects
What You'll Bring to the Role - Experience & Education
- 12+ years of related experience in application development, solution architecture, or enterprise systems with a Bachelor's degree; or 8+ years with a Master's degree; or 5+ years with a PhD; or equivalent experience
- Proven success in defining and executing technology strategies within operational or planning functions
- Track record of leading initiatives that simplified complex processes or workflows across multiple teams
- Experience managing multi-system environments and driving organizational efficiency improvements
Technical Expertise
- Expert-level knowledge of Atlassian platform architecture (Jira, Confluence, Portfolio, Goals, Automation, and APIs)
- Experience with data integration, analytics platforms, and business intelligence tools
- Understanding of AI token consumption models, cost tracking, and emerging technology pricing structures
AI-First Thinking & Innovation
- Demonstrated ability to identify opportunities where AI can simplify processes, reduce manual work, or enhance decision-making
- Experience evaluating, piloting, and scaling AI tools and LLM-based solutions in operational environments
- Comfort experimenting with emerging AI technologies and translating technical capabilities into business value
- Understanding of responsible AI practices, governance, and ethical considerations in AI deployment
Strategic & Business Acumen
- Ability to translate business requirements and pain points into scalable, AI-enhanced technical solutions
- Proven experience aligning technology strategy with organizational goals and operational priorities
- Strong understanding of SaaS cost optimization, ROI analysis, and financial management
- Capability to anticipate future needs and develop proactive, forward-thinking solutions
Mindset & Approach
- AI-first thinking with genuine curiosity about emerging technologies and commitment to continuous learning
- Process-oriented problem-solver with focus on simplification and user-centric design
- Strategic and forward-thinking; bias toward innovation balanced with pragmatism
- Exceptional resilience and adaptability in navigating complex organizational challenges
- Champions diversity, inclusion, and psychological safety in team dynamics
Nice to Have
- Experience with SaaS portfolio management or operational planning tools
- Background in financial systems, workforce planning, or operational analytics
- Knowledge of enterprise governance frameworks and IT service management
- Hands-on experience with multiple AI platforms (ChatGPT, Claude, Gemini, etc.) and their usage models
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The Okta Experience
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