Join IonQ as a Production Support Engineer to provide real-time engineering support on the production floor of cutting-edge quantum computers.
Posted by employer 1 month ago
First seen on Joblaze 12 hours ago
Last verified on the company career page 12 hours ago
What you'll build
- Provide real-time engineering support to production technicians
- Investigate failures or components that do not fit/function as intended
- Review and update assembly documentation, SOPs, and build logs
- Design, procure, or improve fixtures, jigs, and shop aids
- Initiate and document Non-Conformance Reports (NCRs)
Must have
- Bachelor’s degree in Mechanical Engineering or a related technical discipline
- 2+ years of experience in a hands-on production, manufacturing, or hardware development environment
- Proven ability to troubleshoot hardware issues on the fly
- Experience reading and interpreting complex engineering drawings
Nice to have
- Experience with high-precision assemblies, optomechanical builds
- A history of independently resolving hardware failures
- Experience with cleanroom environments
- Familiarity with CAD, PLM software and ERP/MRP Systems
Practical constraints
- Travel: Up to 10%, domestic or international
Requirements
- Experience
- 2+ years
- Education
- Bachelor's degree
Not disclosed in this posting: visa sponsorship.
Benefits
Joblaze summary
The Production Support Engineer at IonQ plays a vital role on the production floor, providing immediate engineering assistance to technicians as they build and test complex quantum computing hardware. This position requires a strong background in mechanical engineering, hands-on experience in manufacturing, and the ability to troubleshoot hardware issues in real-time. Ideal candidates will have a history of working with high-precision assemblies and possess excellent communication skills to bridge the gap between production and design teams. IonQ's focus on quality and innovation makes this role suitable for those who thrive in fast-paced, high-tech environments.
Joblaze insights
- Listed today — first seen on Joblaze October 3, 2026. Last confirmed on IonQ's careers page October 3, 2026.
- This exact title is also open at 1 other location at IonQ: Bothell, Washington, United States.
- Salary band is below the typical range for comparable tech roles (median ~$126,887).
- Starts above 27% of 1308 comparable mid other roles in United States we track (median $105,000 across 182 companies).
Quick facts
- Is the Production Support Engineer role remote?
- No — this is an on-site role in Bothell, Washington, United States.
- What's the salary range?
- IonQ lists $99,782–$143,083 for this role.
- How much experience is required?
- At least 2 years of relevant experience for this Production Support Engineer role.
- Where is the role based?
- IonQ is hiring for this position in Bothell, Washington, United States.
- What seniority level is this role?
- IonQ targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Production Support Engineer role at IonQ.
From the original posting
About IonQ:
Location: This role will work onsite at our office located in Bothell, WA.
Travel: Up to 10%, domestic or international
Job ID: 1773
The Role:
We are looking for a Production Support Engineer to join our Manufacturing and Production Team. As the Production Support Engineer, you’ll be part of a cross-functional team whose mission is to lead IonQ on its journey to build the world’s best quantum computers to solve the world’s most complex problems.
In this role, you will serve as a critical engineering anchor for our production floor. In this role, you will not typically be behind a desk; instead, you will be on the floor daily, supporting our production technicians as they build, integrate, and test highly complex quantum computing hardware. You will be the first line of defense for any technical blockers, deviations, or process inefficiencies, ensuring our builds remain on schedule without sacrificing IonQ’s quality standards and processes.
Responsibilities:
- Provide real-time engineering support to production technicians experiencing build, assembly, or test issues.
- Investigate failures or components that do not fit/function as intended, triaging the NC process and determining disposition (rework, scrap, or MRB escalation).
- Review and update assembly documentation, SOPs, and build logs when discrepancies are found on the floor.
- Design, procure, or improve fixtures, jigs, and shop aids to make assemblies safer, faster, and more repeatable for technicians.
- Ensure the production line has the necessary calibrated tooling, specialized equipment, and technical clarity to execute builds.
- Act as the bridge between the production technicians and the core Design/Manufacturing Engineering teams, translating floor struggles into actionable design-for-manufacturability (DFM) feedback.
- Initiate and document Non-Conformance Reports (NCRs), helping to track quality trends on the line.
- Assist in onboarding and training technicians on engineering specifications and delicate handling procedures (e.g., optics, ultra-high vacuum components, or precision cabling).
Requirements:
- Bachelor’s degree in Mechanical Engineering or a related technical discipline.
- 2+ years of experience in a hands-on production, manufacturing, or hardware development environment.
- Proven ability to troubleshoot hardware issues on the fly in a high-tech manufacturing setting.
- Experience reading and interpreting complex engineering drawings, CAD models, schematics, and geometric dimensioning and tolerancing (GD&T).
- Exceptional interpersonal skills with the ability to build trust with technicians on the floor and communicate effectively with manufacturing and design engineers.
Preferred Qualifications:
- Experience with high-precision assemblies, optomechanical builds, fiber optics, or ultra-high vacuum (UHV) systems.
- A history of independently resolving hardware failures with minimal supervision.
- Experience with cleanroom environments (Class 100 to 10,000).
- Familiarity with CAD, PLM software and ERP/MRP Systems.
The total compensation package includes base, bonus, equity, and a range of benefit options found on our career site.
If this role has a commission structure, the compensation range below just reflects the base compensation range.
Compensation will vary based on individual factors such as education, qualifications, and experience of the final candidate(s), specific office location, and calibration against relevant market data and internal team equity. Posted base salary figures are subject to change as new market data becomes available. Our benefits include comprehensive medical, dental, and vision plans, matching 401(k), unlimited PTO and paid holidays, parental/adoption leave, legal insurance, and a home technology stipend. Details of participation in these benefit plans will be provided when a candidate receives an offer of employment.
Standard company text repeated across IonQ's postings is omitted here.