Sales Coordinator
Join brightwheel as a Sales Coordinator to manage order processing and customer inquiries in a remote-first environment.
Posted by employer 1 day ago
First seen on Joblaze 17 hours ago
Last verified on the company career page 17 hours ago
Skills & Technologies
What you'll build
- Process purchases and resolve order issues
- Answer customer and internal questions
- Maintain accurate records
- Follow processes accurately
- Identify opportunities for efficiency improvements
Must have
- Handled a high volume of detail-heavy tasks
- Worked comfortably in Google Sheets or Excel
- Communicated professionally with customers in English
Nice to have
- Experience in a US-facing environment
- Used AI tools as part of a daily workflow
AI in the day-to-day
Use AI tools to move faster without cutting corners on quality or accuracy.
Not disclosed in this posting: compensation, years of experience, visa sponsorship.
Joblaze summary
The Sales Coordinator at brightwheel is responsible for managing the education product order pipeline, ensuring timely processing and resolution of customer inquiries. Proficiency in tools like Google Sheets and Salesforce is essential, along with a knack for detail-oriented tasks and effective communication. This role is well-suited for individuals who thrive in fast-paced environments and can handle multiple requests while maintaining accuracy. Brightwheel's team emphasizes a customer-focused approach and values efficiency in their operations.
Joblaze insights
- Listed today — first seen on Joblaze September 19, 2026. Last confirmed on brightwheel's careers page September 19, 2026.
Quick facts
- Is the Sales Coordinator role remote?
- Yes — brightwheel lists this as a fully remote position.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: AI tools, Email, Excel, Google Sheets, Salesforce, Slack.
- What seniority level is this role?
- brightwheel targets junior candidates for this position.
- Is this full-time or contract?
- Full-time for this Sales Coordinator role at brightwheel.
From the original posting
Who You Are
You're someone who takes ownership of a high volume of work - you execute accurately and consistently, working independently and staying organized without close oversight. You dive into the details because you know that in this role, precision matters: the programs and educators who rely on brightwheel are counting on us to get it right. You follow our processes and SOPs accurately and consistently, and you know when to flag if something isn't serving the customer or brightwheel well. You're genuinely comfortable with technology and pick up new tools fast, using AI to move quicker without ever using it as a substitute for your own judgment or communication skills.
What You'll Do
Keep our education product order pipeline moving - processing purchases and resolving order issues so customers get what they paid for, on time.
Be the front line for customer and internal questions, digging in to find accurate answers.
Maintain accurate records that our customers and internal processes depend on.
Follow our processes accurately and consistently, while also surfacing opportunities to improve our efficiency and customer service.
Use AI tools to move faster without cutting corners on quality or accuracy.
What You've Done
Handled a high volume of detail-heavy tasks - order processing, data entry, ticketing, or similar - without sacrificing accuracy.
Worked comfortably in Google Sheets or Excel to organize, clean, or QA data.
Picked up new software or systems quickly, with minimal hand-holding.
Communicated professionally with customers in English, ideally in a US-facing environment.
Used AI tools as part of a daily workflow - genuine curiosity and ease adopting new tools matters more than a specific AI credential.
What Sets You Apart
You stay calm and clear under a high volume of concurrent asks, without letting quality slip.
You spot the root cause of a recurring issue, not just the symptom, and flag it before being asked.
You find ways to work faster and more efficiently without cutting corners - even as the volume of tasks piles up.
Technology
Salesforce, Google Sheets/Excel, order-processing tools, product-specific systems and portals as needed, AI tools (e.g., ChatGPT/Claude), Slack, email.
Standard company text repeated across brightwheel's postings is omitted here.